Product Associate
3 weeks ago
**Product Associate**
**Experience Required: 0-3Yrs**
**Job Location: Work from Office, Raipur**
**Full time opportunity, initial 6 months will be probationary**
You will assume a pivotal role in streamlining our online business operations and delivering exceptional customer service. As an e-commerce executive, your responsibilities will encompass overseeing all our business touchpoints — from the website to online marketplaces and aggregators — managing online platforms, inventory, and ensuring an optimized overall customer experience.
If you possess a flair for sales, thrive in the digital realm, and harbor a passion for top-notch customer service, we invite you to become part of our company. We provide competitive compensation and ample opportunities for growth within the organization.
**Objectives of this role**:
- Develop and execute effective e-commerce growth strategies to identify and capitalize on new customer bases and business opportunities.
- Enhance the end-to-end e-commerce journey for our customers
- Maintain and manage e-commerce platforms, including product listings, pricing, and inventory.
- Elevate customer experience by closely collaborating with other departments, such as marketing, content, and customer service.
- Acquire knowledge and practical experience in inventory management, order processing, and shipping logistics.
**Responsibilities**:
- Conduct thorough market research and analysis to pinpoint potential prospects.
- Managing product listings, inventory, pricing strategies, and other e-commerce operations to optimize product visibility and customer engagement.
- Analyze data and generate reports to monitor e-commerce performance, identify trends, and provide data-driven recommendations for enhancement.
- Monitor customer feedback, reviews, and ratings to identify areas for improvement and implement strategies to enhance customer satisfaction and retention.
**Qualifications and ** **Required skills**
- 0- 3 years of working experience.
- Graduation (any field)
- Ability to collaborate effectively and assume leadership when necessary.
- Strong grasp of e-commerce platforms, tools, and technologies, including online marketplaces, payment gateways and order management systems.
- Excellent analytical skills for data analysis, market research, and understanding customer behavior to identify trends and growth opportunities.
- Proficient communication skills in English, both written and verbal.
**Salary**: ₹300,000.00 - ₹500,000.00 per year
**Benefits**:
- Leave encashment
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Ability to commute/relocate:
- Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)
Work Location: In person
Expected Start Date: 08/04/2024
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