Process Executive
3 weeks ago
Job Description1. Resolving customer queries.2. Maintaing Vendor and customer Queries.3. Maintaining sales reports.4. Analysing the competitive market and product categories in the handicraft e-commerce portal.5. Logistic support.6. Maintains operations by following policies and methodology and functional changes.7. Keeps up quality service by adhering to organization guidelines.8. Reach potential corporates and customers and existing clients to advise them about handicraft items as corporate gifts.9. Maintaining artisan requirement sheets and calling sponsors for Uthhan Campaigns.Requirements
- Proven experience as a process representative or other customer service role. High school diploma; B.sc / BA will be an added advantage. Knowledge of English( Mandatory ), Kannada, Telugu, Tamil, Hindi. Proven track record of successfully meeting sales quota over the phone. Ability to switch communication styles.Skills
- Proficient in communication and interpersonal skills. Research and record-keeping skills. Verbal communication. Outstanding negotiation skills to resolve issues and address complaints. Data entry skills. Closing skills. Telephone skills.Salary will be fixed as per interview performance standards
**Salary**: From ₹13,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 7795838600
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