Executive - Chat Process

4 months ago


Mumbai Maharashtra, India ALYF PROPTECH PRIVATE LIMITED Full time

**Role - Presales Executive (Chat Process)**

**About Us: -**

ALYF is a leading Proptech company specializing in second homes, offering a comprehensive platform that caters to all your second home aspirations. Whether you desire luxurious villas, fractional ownership of high-yield assets, or bespoke homes in exotic locales, we provide a one-stop solution to meet your needs.

With ALYF, you can Own, Enjoy & Earn from your second homes effortlessly.

**Key Responsibilities**:

- Handling customer queries on Web Chat, E-mails and social media.
- Educate current and potential customers with product and service information.
- Maintain accurate customer records.
- Identify and escalate priority issues to the Team Leader and Ops Team.
- Actively participate in team meetings.
- Give real-time feedback to the team on consumer behaviour and trends

**Key Performance Indicators**:

- Handle all queries in a polite, professional manner.
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
- Educate customers on services and processes.
- Escalate any issues to the Team Leader.
- Achieve agreed KPIs and Objectives.
- Adhere strictly to shift schedules
- Adhere to laid down internal policies, procedures and processes.
- Work collaboratively with the team.

**Qualifications**:

- A Bachelor’s degree from any stream if a Fresher.
- Minimum HSC with a minimum of 1 year of relevant experience.
- Passionate about customer care.
- Good typing skill.
- Fluent in written and spoken English.
- Able to work well under pressure and under minimum supervision.
- A fast learner who is able to work with set targets.
- Must be time flexible and able to work in a rotational shift system including public holidays and weekend.

**Job Location** - Vikhroli West

Pay: ₹18,000.00 - ₹20,000.00 per month

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

Application Deadline: 13/09/2024


  • Chat Process

    1 month ago


    Lower Parel, Mumbai, Maharashtra, India EbixCash Global Services Pvt Ltd Full time

    Job Title: Chat Support Representative (or Chat Process Executive)Job Overview: The Chat Process Executive is responsible for providing real-time, efficient, and professional customer support through chat platforms. They are expected to assist customers with inquiries, resolve issues, and ensure a positive experience. This role requires strong communication...

  • Chat Process Executive

    7 months ago


    Goregaon, Mumbai, Maharashtra, India Shubhanjali Full time

    Shubhanjali is a leading provider of healing crystals and energy stones in India. We are currently hiring for the position of Chat Process Executive. JD: Handle Customer's responses through Chat, Call and Mails. Telling them about Products / Offers / Services. Basic Computer Knowledge, Excel preferred Good/Fluent English communication skills are...

  • Comcast(Chat Process)

    7 months ago


    Mumbai, India MyGlit Full time

    **Role**:Telecalling/Telemarketing Exec. **Timings**:Night Shift **Industry**:BPO / ITES **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: Communication Skills HSC Fresher - Job Title: Non Voice (Chat Process) - Night Shift Salary upto 15.5k in hand - We are looking for enthusiastic individuals to join our team as...


  • Mumbai, Maharashtra, India Impact InfoTech Full time

    Role : International Chat Process Experience : Min 6 Months of experience in Chat Process Location : Vikroli Salary : Up to 40K CTC Education : HSC/Graduation Notice : 15 Days Shift : US Shift Week off : 2 Offs **Salary**: Up to ₹40,000.00 per month Schedule: - Night shift - US shift **Experience**: - total work: 1 year (required) - Live chat:...

  • Chat Process

    6 days ago


    Chandivali, Mumbai, Maharashtra, India Work Panda Cooperation LLP Full time

    _**HIRING CANDIDATES FOR BLENDED CHAT & VOICE PROCESS**_ - **Time: 10 AM - 7 PM**_ **Roles & Responsibilities**: - Help customers in solving their queries via chat/Voice - Take inbound calls. - Help them if they face any issue. **Eligibility**: - Graduation **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per...

  • Chat Process

    7 months ago


    Navi Mumbai District, Maharashtra, India AspireMinds Consultancy services Full time

    Hexaware Process : Conectar (Healthcare Chat Process) Shift Window : 24/7 Working Days : 5 Week Offs : Any two ( Rotational Weekoffs) Any Graduate/Undergraduate with Min 6 months Exp All doc's are mandatory Offer letter, Pay slips And Experience letter Voice Selects : Only ( Execellent Communication) Salary : upto 27k Rounds of Interview: HR, Ops &...

  • Chat Process Executive

    7 months ago


    Mumbai, India EKTA LOGISTIC SOLUTIONS Full time

    We are seeking a dynamic and customer-oriented Chat Process Agent to join our logistics company's customer support team. As a Chat Process Agent, you will be responsible for assisting customers and providing exceptional service through our chat platform. Your primary goal will be to ensure customer satisfaction by addressing their queries, resolving issues,...

  • Chat Process

    7 months ago


    Airoli, Navi Mumbai, Maharashtra, India Netstar Infotech Full time

    **Urgent openings for Chat Bot Process** **Minimum 6 months of experience in chat process** **Excellent communication required** 20k inhand salary (depends on interview) 6 Rotational shift 1 rotational week off Location - Airoli Contact For more information : 9082413364 HR Riya **Job Types**: Full-time, Fresher Pay: ₹15,000.00 - ₹20,000.00 per...

  • Customer Chat Process

    7 months ago


    Mumbai, Maharashtra, India AFTERSHOCK Full time

    **Job Title: Customer Chat Process Representative** **Experience: 2-4 years** **Key Responsibilities**: - **Online Customer Support**: - Engage with customers in real-time through online chat platforms to address inquiries, resolve issues, and provide assistance. - Respond promptly to customer queries and concerns with accurate and helpful information. -...


  • Malad, Mumbai, Maharashtra, India Coral Bling Services Private Limited Full time

    **We are Hiring For International Chat Process** **UK Chat Process ( Banking Process)** **Process Name - NBS Chat** **Qualification - Graduate Fresher / HSC Experienced** **Salary - Max upto 23k in Hand** **5 Days working 2 week offs** **Drop Till Home Available** **Cibil Score Required more than 700** **Virtual Interview** **Location -...


  • Malad, Mumbai, Maharashtra, India Coral Bling Services Private Limited Full time

    **URGENT HIRING FOR US INBOUND CHAT PROCESS** - **Night Shift**_ **Process Name - Concast Process( Internet Service Provider )** **Process Type - Inbound Chat Process** **Qualification - HSC / Graduate** **Experienced - Fresher /Experienced Both** **Shifts - 5 Days Working 2 Week offs** **Skills - Versant 5 Communication in English** **Work Location -...


  • Pune, Maharashtra, India Genesis HR Services Full time

    **Job Description: International Chat Process - Tech Mahindra** **Location**: Hinjewadi Phase 3, Pune **Qualification**: UG/Grad **Experience**: - **process 1**: Min. 6 months in International Chat/Live Chat/Multiple Chat - 4.20 LPA - **process 2**: Min. 18 months in Chat/Live chat/Multiple chat - 4.80 LPA **Shift**: US Rotational Shifts (Work from...


  • Mumbai, India MyGlit Full time

    **Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:US-Type Shift (Permanent) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:Work from Home Key Skills: CRM (Customer relationship Management) Customer Relations Customer Service Customer Management Communication Skills...


  • Mumbai, Maharashtra, India Gratitude Inc. Full time

    **Role**:Customer Service Executive -Chat **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: chat International Call Centre Chat Process Chat Support BPO industry BPO Hiring BPO Call center Call centre voice International BPO BPO/ITES BPO...

  • Chat Sales Executive

    3 months ago


    Mumbai, Maharashtra, India Finder consultanting Full time

    **Position**: Chat Sales Executive **Employment Type**: Full-time, On Company Payroll **Location**: Bhandup west, Mumbai **About the Company**: Join a leading general insurance company that provides a wide range of insurance products designed to offer comprehensive protection to individuals and businesses. We are looking for dynamic and customer-focused...


  • Vikhroli, Mumbai, Maharashtra, India Onesource Atreus Full time

    **International Chat Process** Location: - vikhroli male & female both male immediate joiners only **Salary**: upto 44k Shift: - Us Shift ( rotational shift any 9hours) 5 days working, 2 rotational off Immediate joiners only Experience: min 1 year any chat BPO experience. Excellent communication skills **Job Types**: Full-time,...

  • Chat Process

    2 days ago


    Mumbai, India GROUPONN Full time

    Location Vikhroli Hsc/Graduate Excellent English communication Salary will be depend on your communication and chat experience international process / night shift / 2 rotational off only walking interview at the office Fresher or international chat experience Transportaion available **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**:...

  • Chat Process

    7 months ago


    Airoli, Navi Mumbai, Maharashtra, India Careerism Consultant Full time

    _**Hiring for an International Chat Support Profile**_ - Joining is on 19th March_ Required excellent communication skills. HSC + 1 year of International Chat Experience. Salary upto 32 CTC. 5 days working with rotational offs. 24x7 shift ( any 9 hours ) Age upto 40 years. Location is Airoli - for more information call on 7021267690...


  • Airoli, Navi Mumbai, Maharashtra, India Careerism Consultant Full time

    **Hiring for International Chat Process.** **Immediate Joining !!** **Requirements**: - Excellent communication skills **(fluency is must in English)**: - HSC/Graduate + 2 years of International Chat experience on paper. - Location is Airoli. - 24x7 shifts **( any 9 hours of shift)**: - 5 days working. - Age upto 37 years. - **Boundaries**: - Kharghar...

  • Uk Chat Process

    7 months ago


    Malad, Mumbai, Maharashtra, India AspireMinds Consultancy services Full time

    Lloyds Webchat - UK Banking process **UK Chat process** 24x 7 shifts - any 2 offs Graduate fresher or HSC with 24 months of exp will get 17K flat Graduate with 1+ year of exp or HSC with 36 months exp will get 22K flat Registration, HR, Chat, OPS followed by Typing. Pay: ₹17,000.00 - ₹22,000.00 per month Schedule: - UK shift **Experience**: -...