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Cyber Ark L2-hyderabad
4 months ago
**Please find the below JD**:
**Should have good experience in CyberArk Products.**
Resolve issues where resolution exists in CyberArk support documentation, knowledge management tool and/or knowledge base
- Collect information and escalate to CyberArk Tier 2 Support if the issue is not able to be resolved by Consultant.
Identify and report to CyberArk issues that are not documented or documented inaccurately in CyberArk support documentation, knowledge tool and/or knowledge base
- At least 2 years’ experience in Technical Support or a position of similar nature in a software company.
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: Up to ₹1,200,000.00 per year
Day range:
- Monday to Friday
Shift:
- Flexible shift
- Rotational shift
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 3 years (preferred)
**Speak with the employer**
+91 8448832017
