Health Coach
7 months ago
Team Description
If you have a passion for motivating people around you while delivering stellar customer
experience, then we’ve got the role for you. Make a difference to your members every day.
Key Responsibilities
- Setup fitness goals for the new users
- Track their fitness journey
- Track slipping users and retain them(Achieve retention revenue targets)
- Daily reporting
Desired Background
- Athletic/Sports/Fitness oriented background
- Sales/Experience background
- Personal fitness and grooming
- Passion for fitness and motivating people
- Customer obsession
- High energy
- Good communications skills
How does your work impact the team’s success?
Ensuring a good onboarding process for new users and tracking their progress sets a foundation
for the users to continue their journey and makes them more likely to renew their membership.
What is in it for you?
You will play an active role in interacting with customers and gain continuous growth and learning
from the best in the business through training seminars and workshops.
Critical metrics for the role:
- Member activity
- Retention revenue
Primary Responsibilities:
- You will be expected to interact with maximum users to drive activity and retention.
- You would be evaluated on your ability to adhere to our core values, punctuality, SOP and
performance on above metrics.
Work timings:
- 6 days/week
- 6.30AM - 10.30AM & 5.30PM - 9.30PM (Split shift)
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