Operations Executive

6 days ago

Coimbatore Tamil Nadu, India IClean Services Full time

Roles and Responsibilities
- Manage the daily activities of the Housekeeping department to include appropriate cleaning of all areas.
- Monitoring the field officers and Training officers. Meeting clients and resolving the client queries.
- Supporting the Sales team for survey.
- Responsible for payment follow-up with Client & coordinating with Accounts Department.
- Ensure the respective field officer to track the Invoices for submission to the client on timely manner.
- Coordination with client & internal departmental related payment, invoice, salary, attendance.
- Ensuring proper operational orientation and monitoring proficiency of the field teams.
- Ensuring the site wise materials and machinery related follow-up and resolving the same.
- Operations control of the respective personnel such as regarding shifts, maintenance of Client premises have to be strictly enforced and monitored regularly.
- Directly responsible in raising the standard of the services, office decorum and procedures and discipline.
- Responsible to support to the Operation team for smooth operation functions.
- Daily supervision of the housekeeping staff deployed at client place.
- Recruit, schedule and train all new housekeeping staff members as per the shortage.
- Uphold the highest standards of cleanliness, safety, and conduct.
- Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.

Previous experience managing a team of housekeeping employees & Supervisors.

The ability to anticipate customer needs, change goals and direction quickly and multitask.

Advanced knowledge of Housekeeping process and procedures.

Capable of using independent judgment/solid decision making skills ability

Activator/self-motivated to accomplish goals, with a strong sense of responsibility.

Excellent written and verbal communication skills.

Must be flexible with working nights, weekends, and holidays.

Proven excellence in customer service.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma (preferred)

**Experience**:

- Operations: 1 year (preferred)
- total work: 1 year (preferred)

**Speak with the employer**

+91 6383799659

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