Ba Servicenow Supervisor
6 days ago
Level - Supervisor
Role - Support Lead
Essential Duties and Responsibilities:
- Managing and supervising support staff
- Maintaining records and writing reports
- Providing cross-vendor communication in a multi-vendor environment
- Stakeholder engagement, communication, and training
- Support customers across various time zones
- Working with cross-functional teams
- Providing on-call support
- Assessing problems
- Identifying and assessing technical solutions
- Troubleshooting and solving existing problems
- Managing enhancements using an Agile Framework.
- Monitoring SLA
- Act as escalation point
Basic Qualifications:
- Minimum 7 years of total IT experience
- Minimum 5 years of ServiceNow Support and Development experience
- BE/BTech degree in Computer Science, Information Systems or equivalent field
- ITIL Foundations v3 certified, v4 preferred - good to have
- ServiceNow Certifications - CSA - mandatory plus 1 mainline certification, CIS-MSP preferred - implementation specialist certification should be fine.
- Knowledge, Skills and Abilities:
- Experience with ServiceNow modules - ITSM, SPM, ITOM, ITAM, CMDB
- Experience with resolving issues within strict SLA timelines
- Ability to work in shifts or out of standard working hours
- Experience with standardizing and documenting support procedures and knowledge for client accounts
Professional Requirements:
- Strong written and oral communication skills including presentation skills
- Strong problem solving and troubleshooting skills
- Proven success in contributing to a team-oriented environment
- Proven ability to work creatively and analytically in a problem-solving environment.
-
Ba Oracle Netsuite Supervisor
4 days ago
Sushant Lok, Delhi, Delhi, India RSM US LLP Full timeOracle NetSuite - NetSuite Supervisor Key Responsibilities: - Translate business requirements into well-architected solutions across all areas of NetSuite - Designing custom solutions according to client specifications, design documentation, and implementation plans - Coordination with onshore teams on completing project tasks and following project plans -...
-
Ba Oracle Netsuite Supervisor
6 days ago
Sushant Lok, Delhi, Delhi, India RSM US LLP Full timeOracle NetSuite - NetSuite Supervisor Key Responsibilities - Translate business requirements into well-architected solutions across all areas of NetSuite - Designing custom solutions according to client specifications, design documentation, and implementation plans - Coordination with onshore teams on completing project tasks and following project plans -...
-
ServiceNow CSM BA
3 weeks ago
Delhi, India LTIMindtree Full timeLTIMindtree is seeking a highly experienced and Dynamic ServiceNow CSM Business Analyst.A minimum of 6+ years’ experience working on as Functional Consultant with at least 3+ years on working on ServiceNow projects as a Functional consultant.- Proficient in ITSM and CSM Process knowledge (Functional knowledge is must).- Has Very good knowledge of...
-
ServiceNow Developer
2 months ago
Delhi, India UNIVERSAL E-BUSINESS SOLUTIONS, LTD Full timeWhat You’ll DoSupport projects to implement IT focused ServiceNow solutions in client environments -- aligning with ServiceNow Implementation and Technical Best Practices. This would include the following types of activities:- Participate in and provide guidance during process mapping, functional design, and analysis workshops.- Work with business process...
-
ServiceNow Developer
2 months ago
delhi, India UNIVERSAL E-BUSINESS SOLUTIONS, LTD Full timeWhat You’ll DoSupport projects to implement IT focused ServiceNow solutions in client environments -- aligning with ServiceNow Implementation and Technical Best Practices. This would include the following types of activities:Participate in and provide guidance during process mapping, functional design, and analysis workshops.Work with business process...
-
Supervisor
1 week ago
New Delhi, India Triveni impex pvt ltd Full time**RELOCATED PERSON ARE WELCOMED** **ACCOMMODATION** **PROVIDE BY COMPANY** Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates - Organize workflow and ensure that employees understand their duties or delegated tasks - Monitor employee productivity and provide constructive...
-
Ltimindtree | servicenow csm ba
3 weeks ago
Delhi, India LTIMindtree Full timeLTIMindtree is seeking a highly experienced and Dynamic Service Now CSM Business Analyst.A minimum of 6+ years’ experience working on as Functional Consultant with at least 3+ years on working on Service Now projects as a Functional consultant.Proficient in ITSM and CSM Process knowledge (Functional knowledge is must).Has Very good knowledge of Agile/SCRUM...
-
Operation Executive
7 months ago
Delhi, India Brand Invent Full timePosition Title: Operations Executive Office/Department: Operations Position Reports To / Supervisor: Operations Supervisor Location: South Delhi The Operations Executive will report to the Operations Supervisor and support the operations team in providing the highest level of customer service while contributing to an efficient operation. Job...
-
Servicenow developer
2 months ago
Delhi, India UNIVERSAL E-BUSINESS SOLUTIONS, LTD Full timeWhat You’ll DoSupport projects to implement IT focused Service Now solutions in client environments -- aligning with Service Now Implementation and Technical Best Practices. This would include the following types of activities:- Participate in and provide guidance during process mapping, functional design, and analysis workshops.- Work with business...
-
Psychologist Intern
1 month ago
Delhi, India JBG Ventures Full timeRole: Psychologist Intern Type of Intern: Unpaid, RemoteDuration of Internship: 3 MonthsTime Commitment: Approximately 3–4 hours per day, 5 days a weekAbout the Company At JBG Ventures , we believe in empowering individuals and organizations by addressing their psychological well-being and personal growth. Our vision is to create an...
-
JBG Ventures | Psychologist Intern | delhi
1 month ago
delhi, India JBG Ventures Full timeRole: Psychologist Intern Type of Intern: Unpaid, RemoteDuration of Internship: 3 MonthsTime Commitment: Approximately 3–4 hours per day, 5 days a weekAbout the Company At JBG Ventures , we believe in empowering individuals and organizations by addressing their psychological well-being and personal growth. Our vision is to create an...
-
(3 Days Left) Psychologist Intern
4 weeks ago
Delhi, India JBG Ventures Full timeRole: Psychologist InternType of Intern: Unpaid, RemoteDuration of Internship: 3 MonthsTime Commitment: Approximately 3–4 hours per day, 5 days a weekAbout the CompanyAt JBG Ventures, we believe in empowering individuals and organizations by addressing their psychological well-being and personal growth. Our vision is to create an environment where mental...
-
Fresher Trainee
6 days ago
Delhi, India Bultaminds Venture Full timeJob Code BMJ1380 Work Experience 0years -0years Salary ₹2,16,000 - ₹2,88,000 P.A **Skills**: Good communication Location Delhi - Delhi, India **We are looking for the position of Management Executive.Administration position for a reputed company at Remote location We Have Urgently Vacancies - **_Management_** HR Executive, HR Manager, Asst...
-
Cloud Maintenance Planner-1
1 week ago
Delhi, India PTC Inc. Full timeOur world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...
-
Advanced Business Analyst I
4 weeks ago
Delhi, India Novo Nordisk Full timeThe PositionAs an Advanced Business Analyst I for SAP FI Solutions at Novo Nordisk, you will be anchoring below responsibilities:- Manage global application expectations, support system manager along with oversee daily operation and maintenance in SAP FI/FICO platform.- Handle incident, problem and change management using ServiceNow, monitor process...
-
ETL Developer
4 weeks ago
Delhi, India Claidroid Full timeJoin Claidroid Technologies – An Emerging Leader in Digital TransformationAt Claidroid Technologies, we pride ourselves on being at the forefront of digital transformation, offering a unique blend of Enterprise Service Management and Enterprise Security Management solutions. Our distinct expertise in ServiceNow Proficiency, Identity and Access Management...