Urgent Hiring for Personal Loan Executive
1 week ago
**Responsibilities**:
**1. Customer Service**:
- Provide exceptional customer service by promptly responding to inquiries and assisting customers with their personal loan needs.
- Understand customer requirements and financial situations to recommend suitable loan products.
- Address customer concerns and resolve issues effectively and efficiently.
**2. Loan Application Process**:
- Conduct credit checks and analyze credit reports to assess the applicant's creditworthiness.
**3. Compliance and Documentation**:
- Prepare and review loan documents to ensure accuracy and completeness.
**4. Relationship Building**:
- Build and maintain positive relationships with customers to encourage repeat business and referrals.
- Collaborate with other team members, such as loan officers and loan processors, to ensure seamless communication and efficient loan processing.
- Stay updated on industry trends, products, and competitors to provide the best possible service and advice to customers.
**5. Sales and Targets**:
- Meet or exceed personal loan targets set by the organization.
- Identify cross-selling opportunities and promote other banking products and services to customers.
**Requirements**:
- High school diploma or equivalent; bachelor's degree in finance, business, or related field is a plus.
- Proven experience in customer service or sales roles, preferably in the banking or financial services industry.
- Strong understanding of personal loans, lending processes, and credit evaluation.
- Knowledge of regulatory requirements related to personal lending.
- Excellent interpersonal and communication skills.
- Ability to work effectively in a fast-paced environment.
- Attention to detail and strong organizational skills.
- Proficiency in using computer systems and financial software.
Join our team as a Personal Loan Executive and contribute to our mission of providing financial solutions to our valued customers.
**Salary**: ₹8,086.00 - ₹37,433.15 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
- Morning shift
Ability to commute/relocate:
- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
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