Customer Service Associate
3 weeks ago
Opening: 10 Nos.
Job ID: 57127
Employment Type: Full Time
Reference:
Work Experience: 1.0 Year(s) To 5.0 Year(s)
CTC Salary: 1.80 LPA TO 2.40 LPA
Function: Banking / Insurance
Industry: Banking/Financial Services/Broking/Trading
**Location**:
- Ahmedabad
**- You will be responsible for answering customer questions about their accounts, financial products and services offered by the company, and resolving any issues they may have.
- You may be required to help customers with financial transactions such as account transfers, bill payments, and other account-related tasks.
- You will be responsible for providing excellent customer service by listening to customer concerns, empathizing with them, and providing appropriate solutions.
- In addition to customer service, you may also be responsible for sales and marketing of financial products and services to customers, while adhering to company guidelines and regulations.
- You will be required to maintain accurate records of customer interactions, including notes on inquiries, complaints, and resolutions.
- You must ensure that you comply with all company policies and regulatory requirements when dealing with customer accounts.
- You may work in a team and must collaborate with other departments to provide seamless and efficient customer service.
- Speaking Skills - English/Hindi/Gujarati
**Key Skills**:
- Call Center
- Customer Care
**Company Profile**:
One of the biggest companies inIndustry in India.
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