Service Technician
2 months ago
Job Responsibilities:
- Use various strategies and tools to provide effective solutions to customers' concerns.
- Communicate with clients, engineers, and other technicians to ensure effective service
delivery.
- Promptly follow up on service requests and provide customer feedback.
- Monitor equipment and machinery performance and develop preventative
maintenance measures.
- Conduct quality assurance and safety checks on all equipment.
- Deliver demonstrations to educate customers on safe and effective equipment use.
- Provide recommendations about new features and product improvements.
- Monitor inventory and reorder materials when needed.
- Conduct research and attend workshops to stay abreast of industry developments.
- Write reports and present findings to Managers and Supervisors regularly.
Electrical, and Electronics, to design multi-disciplinary technologies.
Job Requirements:
- An ITI degree is preferred.
- A relevant certificate or license is advantageous.
- A valid driver's license and willingness to travel.
- Excellent active listening and customer service skills.
- Ability to handle multiple requests without being overwhelmed.
- Ability to remain professional under pressure.
- Superb work ethic and a growth mindset.
- Knowledge of MS Office.
**Job Types**: Full-time, Permanent
Pay: Up to ₹18,000.00 per month
**Benefits**:
- Commuter assistance
- Flexible schedule
- Internet reimbursement
- Leave encashment
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Shift allowance
**Experience**:
- total work: 1 year (required)
Work Location: In person
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