Ticketing Executive

3 weeks ago


Surat Gujarat, India Jobeis HR and IT Solution Full time

**Responsibilities**:

- Process ticket bookings accurately and efficiently, ensuring adherence to company policies and procedures.
- Assist customers in selecting appropriate travel options, providing information on routes, schedules, fares, and available promotions.
- Handle inquiries and resolve issues related to ticketing, including cancellations, changes, refunds, and rebookings.
- Coordinate with airlines, hotels, and other travel partners to confirm reservations and resolve any booking discrepancies.
- Maintain up-to-date knowledge of airline regulations, fare rules, and travel industry trends to provide informed assistance to customers.
- Handle cash, credit card transactions, and other payment methods securely and accurately.
- Collaborate with other team members to ensure seamless operations and exceptional customer service at all times.
- Keep accurate records of ticketing transactions, including sales, refunds, and exchanges.
- Assist with administrative tasks, such as filing, data entry, and report generation, as needed.
- Stay informed about changes in travel restrictions, visa requirements, and health and safety protocols to provide relevant information to customers.

**Job Overview**:
- Date Posted- April 3, 2024-
- Location- Surat-
- Offered Salary:
- ₹10000 - ₹11000 / month-
- Expiration date- April 30, 2024-
- Experience- Fresh-
- Gender- Male-
- Qualification- 12th**Job Skills**:
**Jobeis HR and IT Solution**:
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- Advertising-
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