Patient Relation Executive

2 months ago


Hyderabad Telangana, India Star Hospitals Full time

**Contact Number - 7892006386**

Ø Over all Co-ordination of activities on the floor.

Ø To Co-ordinate requirement so patients and the attendants during hospital stay with the Nursing, Dietary, House Keeping and Security staff.

Ø To ensure that patient’s requirements at the time of admission and discharge are met and that their stay in the hospital is comfortable and hassle free.

Ø To ensure smooth conduct of admission and discharge procedures.

Ø To brief the patient and the attendant about the services and the facilities available in the hospital and the procedure for follow up after discharge.

Ø To interact with insurance cell to ensure that the patient does not have any problem relating to insurance settlement.

Ø To interact with IP Billing and clarify about any doubt regarding billing and allied requirements.

Ø To ensure that discharge summary is handed over to the patient while leaving, if not(exception the case of insurance patient)to ensure that the patient leaves the hospital with availed discharge note.

Ø To co-ordinate with nursing staff to

Ø To counsel the patient and attendant as and when required.

Ø To under take appropriate and proactive action deemed fit to protect the interest so patient and hospital.

Ø To coordinate and ensure safety and security of patients, attendant sand visitors.

Ø Follow the Departmental Protocols /Procedures

Ø To carryout any other task assigned by higher authority.

Pay: ₹22,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Yearly bonus



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