Patient Relation Officer
3 weeks ago
**PRO (Patient Relation Officer)**
**Experience : 4 to 7 years**
**Compensation : Rs.30,000/- to Rs.35,000/-+ Attractive Incentives.**
**Note : Telugu Mandatory**
**1)** **Responsible to develop and implement strategies to promote healthcare services to prospective patients at clinic.**
**2)** **Responsible to plan strategically to enhance the revenue and sales of the clinic.**
**3)** **Build and maintain strong relationships with patients and their families to ensure a seamless patient services by coordinating appointments, addressing queries, and providing necessary information.**
**4)** **Responsible to monitor and analyze the patients’ rights and responsibilities.**
**5)** **Responsible to collaborates with the quality improvement efforts to identify key improvement focus areas that impact both patient care quality and safety.**
**6)** **Responsible for making patients aware of health services and facilities available for patients.**
**7)** **Responsible to provide health counseling to the patient and helping them to understand about the treatment.**
**8)** **Responsible to provide counseling and respond to patient’s needs, requirements and concerns as appropriate.**
**9)** **Responsible to provide financial counseling and advise on payment options available and helping them to take decisions about treatment.**
**10)** **Collaborate with marketing and medical teams to create promotional campaigns.**
**11)** **Responsible to support the operations manager to highlight operational risk and areas for improvement.**
**Required skills and qualifications**
**1)** **Graduate or equivalent in Healthcare Management, Sales or related filed.**
**2)** **Proven experience at least 4-7 years working as Patient relation officer or sales or customer service preferably in health care industry.**
**3)** **Strong communication, interpersonal, and negotiation skills.**
**4)** **Must have financial counselling skills or sales skills.**
**5)** **Ability to multitask, prioritize, and manage time effectively.**
**6)** **Team management experience.**
**7)** **Strong active-listening and verbal-communication skills.**
**8)** **Across Telangana & Andhra Pradesh.**
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work as Patient Relation Officer: 3 years (required)
Work Location: In person
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