Agile Transformation Jira/jira Align/tooling

4 days ago

Bengaluru Karnataka, India Hewlett Packard Full time

The Tooling Administrator will be working as part of the Tooling Team to help support the operational needs of our existing Jira users and the migration of new users and projects into our HP Jira primary instance. This role will also work in collaboration with the Coaching/Training team and other organizational stakeholders to help implement our agile strategy and business agility roadmap. They will help to train and educate colleagues on various tools, document best practices, and aid with implementation/usage.

The Tooling Administrator will collaborate with various cross-functional teams to ensure the right tooling solution(s) are considered and evaluated. They will be part of a team that monitors tool usage with the intention to encourage a culture of continuous improvement that facilitates the delivery of valuable technology solutions rapidly, collaboratively, and reliably to the organization.

**Responsibilities**
- Gather requirements for business processes and determine ways to optimize/improve Jira Data Center/Jira Align build and configuration.
- Collaborate with different teams and stakeholders to understand their workflows and requirements.
- Support JIRA and Jira Align users by offering ongoing support to troubleshoot issues and ensure efficient utilization of tools.
- Create JIRA projects, workflows, screens, and field configurations.
- Understanding of JIRA plug-ins, APIs, and webhooks.
- Utilizes design skills to define JIRA workflows and the related screen schemes and field configuration schemes.
- Ensure the security and integrity of Jira and Jira Software and tooling instances.
- Support non-Jira tools such as TestRail and Looker

**Knowledge & Skills**
- Knowledge and Experience with Atlassian tools.
- Experience in Jira Data Center administration and workflows preferred.
- Experience with Jira Service Manager preferred.
- Knowledge and experience of lean-agile practices.
- Knowledge of agile frameworks such as SAFe, Kanban, Scrum.

**People Skills**
- Passionate about communication and group dynamics.
- Strong collaboration skills; Ability to establish and maintain strong relationships.
- Brings the right questions and looks for other ways of thinking.
- Deploys effective communication and problem-solving skills.
- Exhibits patience and resilience when things do not go as planned.

**Education & Experience**
- 7+ years technology experience (heavy focus on Atlassian Tooling)
- Jira Software and Jira Service Management (data center experience preferred)
- Experience with the following preferred:

- Groovy/ScriptRunner
- Jira Workflow Toolbox
- Jira Misc Workflow Extensions
- JSU Automation
- Structure
- Advanced JQL functions
- Jira API
- Jira Automation
- Jira Align
- Confluence
- BI Tooling
- Proficient in reporting with experience in Looker, ThoughtSpot, and PowerBI, complemented by JQL/SQL skills (a bonus), and a proficiency in LookML (a plus).
- Atlassian University certifications preferred.

About HP

You're out to reimagine and reinvent what's possible—in your career as well as the world around you.

So
are we. We love taking on tough challenges, disrupting the status quo,
and creating what's next. We're in search of talented people who are
inspired by big challenges, driven to learn and grow, and dedicated to
making a meaningful difference.

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

Our history: HP's commitment to diversity, equity and inclusion - it's just who we are.

From the boardroom to factory floor, we create a culture where everyone is
respected and where people can be themselves, while being a part of
something bigger than themselves. We celebrate the notion that you can
belong at HP and bring your authentic self to work each and every day.
When you do that, you're more innovative and that helps grow our bottom
line. Come to HP and thrive

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