Customer Service Executive

6 months ago

Subhash Nagar Delhi Delhi, India wedding banquets Full time

Job description:

- Work experience: 1-2 years

Office Location: Subhash Nagar, New Delhi

Working days: 6 days

Working Timings: 10:30 AM - 7 PM

Salary Range - 15k to 18k in hand + incentives up to 20k per month

ROLES AND RESPONSIBILITIES:
1) Understanding customer requirements over calls/WhatsApp and helping them freeze down the

booking in assigned venues.

2) Meeting monthly revenue targets in assigned venues.

3) Consistently develop a community of repeat customers by building rapport.

4) Ability to problem solve and contribute ideas to improve customer service.

5) Clearly communicate booking details to both customers and assigned venue management to ensure transparency.

Skills Required

Pay: ₹12,000.00 - ₹22,000.00 per month

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

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