Quality Assurance Executive

4 weeks ago

Hyderabad, India MyVerkoper Full time

About us

**Vision**

To be the single platform that connects all educational institutions and manufacturers in India for their business procurements and sales.

**Mission**

To create an organized marketplace that provides various products or services to educational institutions and enables buyers and sellers to redefine their procurement and marketing processes.

**Beliefs**

Our Exclusive marketplace, through our personalized features, reinforces our belief to create a unique platform where buyers and sellers can meet to find the ‘right fit’ for their business needs. The exclusive features of our marketplace enable the buyers to buy the right products through a wide range of choices offered to them, while simultaneously enabling the sellers to find the right buyer through a wide range of markets offered to them.

To give a pragmatic shape to our philosophy, we have conceived an exclusive marketplace with various features for buyers such as Preview, Meet, Live, Stories, Play and Learn and for sellers such as Account-Based Marketplace & Customer-Centric Catalog to personalize the sourcing experiences of buyers and selling experiences of sellers by fully equipping them to overcome every business challenge.

**Values**

Our business is built on the core values of ethical business practices. We don't offer premium memberships and paid promotions to sellers on our platform, who are sorted based on their organic strength to give authentic buying experience to buyers. We don't take any unfair advantage from both buyers and sellers. We provide equal opportunity to sellers on our platform to promote their products/services ‘organically’. We ensure educational institutions directly benefit from their promotions through our features such as Stories, Play and Learn.

**About Us**

MyVerkoper is an exclusive B2B e-marketplace that connects educational institutions with manufacturers meeting their needs.

Our services provide a range of choices to increase the efficacy of buyers in procurement and sellers in marketing processes, thereby transforming the way they operate their business processes. Our integrated platform enables buyers and sellers to engage with each other more efficiently.

MyVerkoper was incorporated in 2018 but the idea for the company was conceived by its founder, Mr. Nithin, a year before its incorporation. He has completed his Master’s in Business Administration (MBA) and earlier worked with Xseed Education, with five years of experience in the education industry. He has always been obsessed with improving efficiencies through better organization in every aspect of life. Moreover, his stint with the highly unorganized educational industry triggered in him the idea of organizing it through an exclusive e-marketplace for educational institutions. He observed the need for bridging the gap between manufacturers and educational institutions to improve their business efficiencies by providing better communication between them. This led to the conception of the exclusive e-marketplace, MyVerkoper.

**Job Brief**

**As a Quality Assurance Executive, you will play a vital role in maintaining high standards by verifying sign-ups, reviewing voice recordings, and providing feedback to ensure quality work processes. You will monitor communication channels for correctness, ensuring accuracy and adherence to established guidelines. Your attention to detail and commitment to maintaining quality will be essential to the success of our platform.**

**What does a “Quality Assurance Executive” do?**

**We are looking for a Quality Assurance Executive responsible for ensuring that products, services, or processes meet or exceed established quality standards. Their primary objective is to identify and address any quality-related issues to improve overall organizational satisfaction and organizational performance.**

**Duties & Responsibilities**
- Verify sign-ups and user accounts to ensure compliance with registration requirements and data accuracy.
- Review voice recordings for accuracy, adherence to guidelines, and quality assurance purposes.
- Provide feedback and recommendations for improvement to users based on the review of voice recordings.- Identify and report any issues or irregularities in user activities or content to the appropriate teams for resolution.
- Collaborate with cross-functional teams, such as Customer Support and Operations, to address quality-related concerns and implement process improvements.
- Maintain documentation and records of quality assessment results and provide regular reports to management.
- Stay updated on platform updates, guidelines, and best practices to ensure accurate quality assessments and feedback.

**Requirements**:

- Bachelor's degree in a relevant field or equivalent practical experience.
- 1+ years of experience in quality assurance, content moderation, or a similar role.
- Strong attention to detail and excellent analytical skills to identify patterns a

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