Remote IT Support

3 weeks ago


Guindy Chennai Tamil Nadu, India Aura Global India Full time

Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)
- 1-2+ years of relevant experience as a technical support engineer
- Good understanding of Python programming language
- Basic programming skills would be required
- Strong communication skills both verbal & written with an eagerness to learn new techniques
- Experience in dealing with end-users to resolve issues
- Configure operating systems and assist end-users in troubleshooting issues with remote systems
- Research, Identify, troubleshoot, and resolve customer issues in a timely manner
- Work with multiple software systems and escalate issues to the concerned parties
- Maintain accurate and comprehensive reports
- Provide regular updates and feedback to the end-user

**Job Types**: Full-time, Fresher

Pay: ₹12,000.00 - ₹25,000.00 per month

Day range:

- Monday to Friday
- Weekend availability

Shift:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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