Telesales Executive

3 weeks ago


Worli Mumbai Maharashtra, India Warwick Technologies Private Limited Full time

**Job Title **:Tele Sales

**Job Location**: Worli, Mumbai

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As a Telesales Representative, your primary responsibility is to initiate and engage potential customers over the phone to promote and sell products or services. You will play a crucial role in driving sales revenue, building customer relationships, and achieving sales targets. This position requires excellent communication skills, persistence, and a proactive attitude to effectively convey the value proposition of the products or services being offered.

**Roles & Responsibilities**:
1. Cold Calling:
Initiate outbound calls to potential customers using a prepared script or pitch.

Identify and qualify leads through effective questioning and active listening.

2. Product/Service Knowledge:
Possess a deep understanding of the products or services offered.

Clearly communicate product features, benefits, and pricing to potential customers.

3. Build Rapport:
Establish and maintain a positive and professional relationship with customers.

Address customer concerns, objections, and questions effectively.

4. Sales Pitch and Closing:
Deliver a compelling sales pitch to encourage potential customers to make a purchase.

Close sales by guiding customers through the purchasing process.

5. Achieve Sales Targets:
Meet or exceed weekly, monthly, and quarterly sales targets.

Keep accurate records of sales activities and results.

6. Follow-up:
Conduct follow-up calls to nurture leads and ensure customer satisfaction.

Gather feedback and insights to improve sales strategies.

7. Team Collaboration:
Collaborate with the sales team to share best practices and contribute to the overall success of the team.

Communicate effectively with other departments to address customer needs.

8. Adaptability:
Stay informed about industry trends, product knowledge, and competition.

Adapt sales strategies to changing market conditions.

9. Customer Database Management:
Maintain accurate and up-to-date customer information in the CRM system.

**Qualifications & Skills**:

- Proven experience as a telemarketer or telesales representative.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, target-driven environment.
- Persistence and resilience in handling rejection.
- Basic computer skills and familiarity with CRM software.
- Strong organizational and time management abilities.

**CONTACT DETAILS**

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- English, Hindi, Marathi (required)

Work Location: In person

Application Deadline: 04/04/2024
Expected Start Date: 04/04/2024


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