Email Support Executive

3 months ago


Chandivali Mumbai Maharashtra, India Tech Mahindra Full time

Representative will be working in disputes back-end process.
- Address and Resolve consumer queries/requests/ complaints pertaining to credit reports/score/personal dispute
- Must be able to draft responses independently as template responses are to be used selectively
- Identify & escalate probable escalations or sensitive issues for faster resolution
- Identify and assess customers needs to achieve satisfaction.

**Knowledge, skills and abilities (KSAs)**
- Excellent communication skills (English) both verbal and written
- Strong Customer centric service attitude
- Knowledge of MS Excel
- Ability to multi-task, prioritize, and manage time effectively

**Work Location
- Tech Mahindra**

**Oberoi garden state, beside boomerang building,**

**off Saki Vihar, Chandivali Andheri, Mumbai**

**Contact Person-**

**Nilesh
- 9074857587
**Job Types**: Full-time, Permanent

**Salary**: ₹24,000.00 - ₹28,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

**Experience**:

- Banking: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 9074857487



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