Strategic Content Coordination Assistant

2 weeks ago

Chennai Tamil Nadu, India U.S. Embassy & Consulates in India Full time

**Hiring Path**:

- Open to the public

**Who May Apply/Clarification From the Agency**:

- For USEFMS, salary grade is FP-05. Actual FP salary determined by Washington D.C.- All Interested Applicants / All Sources

**Security Clearance Required**:
Public Trust - Background Investigation

**Appointment Type**

Permanent

**Appointment Type Details**:
**Marketing Statement**:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

**Summary**:
The work schedule for this position is:

- Full Time (40 hours per week)

**Supervisory Position**:
No

**Relocation Expenses Reimbursed**:
No

Duties

The Community Management Coordinator for Social Media works under the direct supervision of the Strategic Content Coordination Specialist (SCCS) and has no supervisory responsibilities. Is responsible for building and maintaining Consulate social media properties; for developing an editorial calendar at least six months in advance designed to promote Consulate priorities with online social media communities; and customizing content and online engagement to promote U.S. Mission objectives. Organizes and hosts online conversations; designs and develops innovative engagement opportunities and tools. Provides guidance to PD Public Engagement staff and other Consulate personnel who engage with online social media communities on standards, regulations, and policies for the use of digital properties. India’s social media landscape is on par with that of the United States, either leading or in the world’s top three followings on major platforms including Facebook, Instagram, Twitter, and WhatsApp. The Chennai consular
district, which covers the South Indian states of Tamil Nadu, Kerala, Karnataka, and the Union Territories and has a population of 180 million people, has undergone a faster rate of economic growth than most northern states and is home to Bangalore (Bengaluru), India’s “Silicon Valley.”

Qualifications and Evaluations

**Requirements**:
EXPERIENCE: A minimum of three years of progressively responsible experience in a multilingual, multicultural or multinational organization is required. Market research and audience analysis, and design and execution of online campaigns must have been significant components of the job. Must have experience managing digital properties, including direct online interaction with the public, and content creation in multimedia and traditional formats.

**Education Requirements**:
Mandatory: A university degree in communications, business, marketing or local equivalent is required.

**Evaluations**:
This may be tested

LANGUAGE: Mandatory: Level 4 (Fluent) Speaking/Reading/Writing English is required AND
Option A: Level 4 (Fluent) Speaking/Reading/Writing Tamil is required; OR,
Option B: Level 4 (Fluent) Speaking/Reading/Writing Malayalam is required; OR,
Option C: Level 4 (Fluent) Speaking/Reading/Writing Kannada is required.

SKILLS AND ABILITIES Optional: This is not required, but if used, derive from Section 15(f) of PD. These must be specific and clearly worded. The information added here will be used to qualify the applicants during the recruitment process.

**EQUAL EMPLOYMENT OPPORTUNITY (EEO)**: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

**Qualifications**:
All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

**Benefits**:
**Agency Benefits**:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Consulate General, Chennai may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

**Other Information**:
HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights**
- IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and conta

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