Guest Service Associate

3 months ago


Mohali Punjab, India PVR Cinemas Full time

**WALK-IN INTERVIEWS**

**PVR Cinemas - CP67 Mall, Mohali**

**Designation : Guest Service Associate**

**Experience : Fresher/ Experience**

**Gender : Male (Rotational shift) / Female (Morning shift only)**

**Working Hours : 9 hours (one week off between Monday to Thursday only)**

**Age Limit : 18-25 years**

**Qualification : Graduate Either Hotel Management or Diploma**

**Salary-17000 CTC**

**Skills / Responsibilities**:

- Must be presentable.
- Must have good communication skills.
- Knowledge about basic computer.
- To personally greet the customers and other affluent people at each touch point with correct salutation
- Service on seat, suggestive & Up selling,
- Customer query handling
- GSA gives each guest a personal recognition. This could be in a form of memorizing names of the customers or addressing them with the correct salutations, such as "Miss", "Sir", and “Ma'am".
- They attend promptly to customers queries and assist them with their needs.
- Taking effective orders and satisfying the customers
- Box office handling ,ticketing and reporting
- Fresher can also apply

Pay: ₹11,000.00 - ₹14,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Hospitality: 1 year (required)

Work Location: In person



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