Customer Experience Executive/excellent English

2 months ago


Gurugram Haryana, India Ujobs Consulting Full time

Resolve customer queries, complaints, or requests on a daily basis
- Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner.
- Escalate complex customer issues to relevant stakeholders for timely resolution.
- Measure the quality of queries based on the effectiveness of solutions provided.
- Track the quantity of queries handled to ensure productivity and efficiency.

**Skills Required**:

- Impeccable communication skills, both verbal and written.
- Patience and the ability to handle challenging customer interactions.
- Active listening skills to understand customer needs.
- Empathy towards customers to ensure a positive customer experience.

HR Whatsapp-9560932363

Pay: ₹21,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

**Location**:

- Gurgaon, Haryana (required)

Work Location: In person



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