Client Coordinator

1 month ago


Bengaluru, India Source Trade Full time

Client Coordinators serve as FrontStreet’s (FSFS) customer service representatives. Coordinators spend their time in active communication with both clients and vendors working diligently and efficiently to ensure that all requested services are provided accurately and in a timely fashion.

Create and submit a vendor work request/purchase order to the vendor that specifies the scope of work and related terms and conditions.

Schedule and follow-up with the vendor(s) to ensure on-time arrival.

Work with the vendor to ensure that he/she follows the proper client and meets the terms and conditions of the work request.

Proactively monitor all emergency and non-emergency calls for clients.

Provide timely and comprehensive written and oral updates throughout the job and through job completion.

Ensure vendors calmly with work order and billing requirements.

Answer inquiries and follow up quickly to resolve issues in a timely manner.

Follow up with clients to ensure customer satisfaction.

Work collaboratively across teams to ensure work orders are processed efficiently and correctly.

Work with billing to ensure that services are billed in a timely manner.
- Other duties as assigned by supervisor, client team manager, director, etc

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- H.siddaiah Road, Sudhamanagar, Bengaluru - 560027, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX


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