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Abcoffee- Chief Operating Officer

1 month ago


Mumbai, India ConsultBae Full time

**Role -** Chief Operating Officer

**Experience -** 10-20 years

**Location -** Sakinaka, Mumbai

**Working Mode -** 6 days, WFO

**Objectives of this role**
- Collaborate with CEO in setting and driving organizational vision, operations strategy, and hiring levels
- Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning
- Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met
- Ensure effective recruiting, onboarding, professional development, performance management, and retention
- Ensure compliance with national and local business regulations, and take appropriate action when necessary

**Responsibilities**:

- Analyze internal operations and identify areas for process enhancement
- Implement business strategies and plans that align with the short
- and long-term objectives developed in tandem with CEO
- Oversee operations, HR, and accounting, and partner with the CEO in sales management so that sufficient investment capital can be budgeted for near-term growth targets
- Manage capital investments and expenses aggressively to ensure that the company achieves investor targets for growth and profitability
- Monitor performance with tracking software take corrective measures when necessary, and prepare detailed updates and forecasts
- Build and maintain trusting relationships with key customers, clients, partners, and stakeholders

**Required skills and qualifications**
- Five or more years of experience in executive/national leadership roles
- Excellent leadership skills, with steadfast resolve and personal integrity
- Understanding of advanced business planning and regulatory issues
- Solid grasp of data analysis and performance metrics
- Ability to diagnose problems quickly and foresee potential issues
- Eye for Detail is a must

**Preferred skills and qualifications**
- Fundraising experience
- International business experience
- Worked at multiple functions/exposure to multiple roles in previous organizations (Operations, Strategy, Finance)

**About abCoffee**:
We are India's first Tech-enabled affordable specialty coffee company. Our mission since the onset of the idea is to democratize specialty coffee in India by making it accessible and affordable to the whole of India. We are hands down the best-rated coffee company across all regions we are serving in Mumbai and now moving into the growth stage after incredible initial traction.

**Our Mission**

Democratize specialty coffee in India by making it accessible and affordable for most of India and spreading awareness about coffee in India.

**Our Vision: Specialty coffee for all**

Be the neighborhood coffee place in all corners of the country which encourages community development and inspires people to be the change they want to see in the world.

**Our Values: People, Service, Excellence**

People: The world is amazing because of the amazing people that live here. We celebrate people who walk in every day to get their daily dose of happiness, we celebrate our happy and warm barista partners who give their best to brew India’s best coffee to every person they encounter. People both our customers and employee partners are the pulse and spirit at abCoffee.

Service: As a company, we exist to serve. To service humankind with the magic of coffee beans sourced ethically from the hardworking and honest farmers in India, to service the spirit of community development one neighborhood at a time, to service the spirit of dreamers and change makers in the society who make this world a better to live in one day at a time, every day.

Excellence: We benchmark ourselves with the best of industry standards be it sourcing the best coffee beans, working with fun and hardworking barista partner talents, or our superior training and development programs, or our unending personal love & warmth that gets added in every cup that we brew at abCoffee for our champion customers.

**Culture at abCoffee**

Culture at abCoffee can be described in 5 simple principles:
1. Respect

2. Autonomy at work

3. Grow together

4. Do our best, excellence in all we do, and keep evolving.

5. Trust each other’s ability and build a company that generations after us will be proud of.

**Beyond the salary, great coffee, and amazing work culture**:
1. Autonomy to build, break, and re-build the entire workflow. We are young, we are agile and we are growing.

2. Gender-neutral policies

3. Health and term insurance coverage

4. Regular training programs to grow in your area of interest with 360 professional development.

5. ESOPs, as abCoffee grows and becomes India’s neighborhood coffee place, all its builders and shapers grow together.


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