![Starcap Wellness Pvt.Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Care Intern
2 weeks ago
Intern JD Customer Care Exe
Primary Duties & Responsibilities
- Helps resolve complicated customer complaints
- Assist customers with billing inquiries and payments
- Provide technical support including help with new installations / app download
- Check account status for customers
- Answer product questions/Make product recommendations
- Inform customers of current promotions or special sales
- Communicates any problems or issues to management for resolution
**Requirements**:
- Minimum of High School Diploma or equivalent experience
- Excellent Customer Service skills
- Ability to manage multiple priorities and respond in a timely manner to request
- Previous customer service experience is a plus, but not required
- Ability to work in a fast-paced environment and collaborate effectively as a team member
- Proficiency in Microsoft Office (e.g. Word, Excel, and Power Point)
- Bilingual: French and English a MUST
**Fitspire Offerings:
- **
- Preference to Final Year Students in respective field
- Best In Class training and development, work closely with management team
- Laptop is Mandatory with minimum 90days of Internship
- Timings - Monday to Saturday 10 am to 6 pm ( 1 Sat off in month )
- Stipend + Food Allowance + Partial Conveyance + Certification + Job Offering
**Job Types**: Full-time, Internship
Contract length: 3 months
**Salary**: ₹5,000.00 - ₹7,000.00 per month
Shift:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Laptop Mandatory
**Experience**:
- Content writing: 1 year (preferred)
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