Collection Person
5 months ago
**Responsibilities**
**Account Management**:
- Debtors accounts to identify overdue payments.
- Maintain detailed and accurate records of customer interactions and transactions.
**Collections Activities**:
- Contact customers regarding payment status and negotiate repayment plans.
- Handle customer queries regarding billing and resolve disputes effectively.
- Prepare and send out invoices, credit notes on time.
**Analysis and Reporting**:
- Analyse aging reports to identify delinquent accounts.
- Provide regular reports on the status of collections and accounts receivable.
- Recommend accounts for legal action or write-off, as necessary.
**Compliance and Best Practices**:
- Ensure compliance with company policies, industry regulations, and legal requirements in collections activities.
- Stay informed about best practices in debt collection and continuously seek process improvements.
**Customer Relations**:
- Maintain a positive relationship with customers while effectively managing overdue accounts.
- Address and resolve any issues or discrepancies related to customer accounts amicably with a win
- win situation.
**Collaboration**:
- Work closely with the Sales and CRM, implementation departments to resolve billing issues.
- Collaborate with the Finance team to reconcile accounts and ensure accurate financial reporting.
**Education Qualification ( Mandatory)**
High school diploma or equivalent required; Associate’s or Bachelor’s degree in Finance, Accounting, Business Administration, or related field preferred.
**Experience**
2+ years of experience in collections, accounts receivable, or a related financial role.
**Must have skills**
Payment Collections
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Morning shift
- Weekend availability
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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