Collection Person

5 months ago


Noida Uttar Pradesh, India Pinga Solutions Pvt. Ltd. Full time

**Responsibilities**

**Account Management**:

- Debtors accounts to identify overdue payments.
- Maintain detailed and accurate records of customer interactions and transactions.

**Collections Activities**:

- Contact customers regarding payment status and negotiate repayment plans.
- Handle customer queries regarding billing and resolve disputes effectively.
- Prepare and send out invoices, credit notes on time.

**Analysis and Reporting**:

- Analyse aging reports to identify delinquent accounts.
- Provide regular reports on the status of collections and accounts receivable.
- Recommend accounts for legal action or write-off, as necessary.

**Compliance and Best Practices**:

- Ensure compliance with company policies, industry regulations, and legal requirements in collections activities.
- Stay informed about best practices in debt collection and continuously seek process improvements.

**Customer Relations**:

- Maintain a positive relationship with customers while effectively managing overdue accounts.
- Address and resolve any issues or discrepancies related to customer accounts amicably with a win
- win situation.

**Collaboration**:

- Work closely with the Sales and CRM, implementation departments to resolve billing issues.
- Collaborate with the Finance team to reconcile accounts and ensure accurate financial reporting.

**Education Qualification ( Mandatory)**

High school diploma or equivalent required; Associate’s or Bachelor’s degree in Finance, Accounting, Business Administration, or related field preferred.

**Experience**

2+ years of experience in collections, accounts receivable, or a related financial role.

**Must have skills**

Payment Collections

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Morning shift
- Weekend availability

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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