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Customer Support Associate
2 weeks ago
We are Hiring
Role : Customer Support Associate - Health Care Process
Experience : Fresher and minimum 6 months of Customer Support Exp
Qualification : Graduate/ 10+ 3 yrs Diploma/ +2
Location : Electronic City-Bangalore (WFO)
Salary : 2.4LPA to 3.2LPA (Based on process and Interview Performance)
Experienced
- Min 6 months with Proper documents
- 2.7LPA to 3.2LPA
Language : Eng + Hindi/ Assamese/ Kannada/Odia/ Gujarati/ Marathi
Shift:
Male
- 24/7 - Cabs provided for Night Shift
Female
- 6am to 8pm (any 9 hours)
Working days: 6 with 1 day rotational off.
Required skills and qualifications
- Strong written and verbal communication skills with neutral Indian Accent.
- Ability to communicate calmly and diplomatically with patients & co-workers.
- Proficient in customer service
- Active listening and comprehension skills
- Strong customer service skills.
- Ability to build positive relationships with patients.
- Handling the calls with good communication skills professionally. Can speak fluently in Kannada, Assamese, Gujarati, Marathi, Bengali & Hindi and English languages as per region.
- Patient centric and Excellent interpersonal and communication skills
- Be a self-starter with attention to detail.
- Help patients on booking appointments or an enquiry on inbound calls/Outbound calls/E-mail
- Quality & AHT to be maintained as per process requirement
- Process: Multilingual support for a Healthcare project
For more detail contact:
7358756477
**Job Types**: Full-time, Permanent
Pay: ₹240,000.00 - ₹320,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91
7358756477
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