Air Ticket Booking
2 weeks ago
Keeping track of flight schedules, cancellations, and delays to ensure that customers are notified of any changes to their itineraries
- Resolving customer complaints and helping them with concerns or problems
- Processing refunds, requests for transfers, or other ticket changes
- Explaining travel rules and regulations to customers, including baggage fees, security screenings, and visas requirements
- Explaining insurance products offered by the airline such as trip cancellation coverage or lost luggage reimbursement
- Selling airfare packages such as vacation packages or car rentals
- Explaining different fare classes and their prices, including taxes and fees
- Explaining the rules of the aircraft to passengers who are boarding the plane or have been bumped from their flight
- Taking reservations over the phone or via computer from prospective customers
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹25,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- AIR TICKET BOOKING: 2 years (preferred)
**Speak with the employer**
+91 7996699971
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