Process Executive- Us Travel
6 months ago
Managing, planning and assisting with clients’ travel preferences and creating a tailored itinerary based on their budgets.
- Documenting and maintaining records of clients’ payments, invoices, and other travel-related bookings in a timely and accurate manner.
- Staying updated by attending seminars or conferences about the latest travel-related trends, regulations and safety measures to provide informed recommendations.
- Manage customer expectations and ensure customer satisfaction.
- Knowledge of Ticket Issuance/Reissuance/Refunds etc.
- Troubleshoot customer queries and requests.
- Handle customer’s problems, enquires, and complaints in a professional and timely manner.
- Interacting with the Airlines Customer Care.
- Willing to work in shifts as per International Time zones.
**Mandatory Requirements**:
- Minimum 6 months experience required of US travel process.
- Minimum qualification is 12th pass.
- Comfortable for rotational shifts.
- Excellent communication skills.
Pay: ₹17,000.00 - ₹30,000.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Work Location: In person
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