Customer Communications Resource

3 weeks ago


Gurugram Haryana, India career point Consltancy Full time

ob description
- Assess and evaluate campaign performance and report insights periodically.
- Create and schedule promotional in-app banners and offers in CRM tool across functions.
- Work closely with the creative and design team to get the creative assets as per business requirement.
- Maintain internal business trackers for periodic evaluation.

Primary Skills
- Able to execute campaign responsibilities with a detailed understanding of business requirements, objectives, and priorities.
- Ability to work in a cross-functional environment.
- Demonstrated success in executing compelling communications programs.
- Good verbal and written communication skills.
- Experienced with Microsoft Office products
- HTML knowledge is a plus

Education
- UG: Any Graduate
- PG: Post Graduation Not Required
- Key Skills: 2+ years’ experience in Customer Engagement Platform

**Job Types**: Full-time, Permanent

Pay: ₹280,588.69 - ₹667,518.72 per year

**Benefits**:

- Work from home

Schedule:

- Day shift

**Experience**:

- Customer relationship management: 3 years (required)
- customer engagement platforms: 3 years (required)
- Marketing: 3 years (required)
- HTML: 2 years (required)

Work Location: In person



  • Gurugram, Haryana, India Munificent Resource Engineering Management services pvt ltd Full time

    Dear all Greetings!!! Munificent Resource Engineering Management services Pvt Ltd. We have an urgent requirement for the position of customer Success Associate **We are hiring for one for our client in Gurugram location for Customer Success Associate.** - Work Mode: Work From Office - Process: Domestic process - Position: Customer Success Associate -...

  • Communication Coach

    3 weeks ago


    Gurugram, Haryana, India BT Group Full time

    **Communication Coach**: - Job Req ID: 39608- Posting Date: 24 Sep 2024- Function: Corporate Functions- Unit: Finance & Business Services- Location: Building No 14 Sector 24 & 25A, Gurugram, India- Salary: Competitive**Why this job matters**: The Customer Service Coach assists in the development of customer advisors through coaching programmes and assists...


  • Gurugram, Haryana, India Ananta resource Management Full time

    Position: Customer Success Associate Skillset: Excellent comms in both English and Hindi Qualification: Graduate from any field Experience: Fresher and Experienced both can apply Location: PLOT NO, 76-A, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122016 Pay: ₹20,000.00 - ₹27,000.00 per month Application Question(s): - Must have good...


  • Gurugram, Haryana, India Fidelity International Full time

    About the Opportunity **Job Type**: Permanent Application Deadline: 28 February 2025 Job Description Title Scrum Master Customer Communications Department Customer Communications Location Gurgaon, India Reports To Senior Manager, Agile Delivery Level 5 We share a commitment to making things better for clients and each other. We continually explore...


  • Gurugram, Haryana, India Ananta resource Management Full time

    Process: International Process Position: Customer Success Associate Interview mode: HR Round; Ops Round; Joining formalities; JoiningPosition - Male\Female both can consider SkillsetExcellent comms in English/Hindi And Spanish-French, German/Dutch (must also be fluent in English) Qualification Bachelor's degree (mandatory) ExperienceMinimum 2+ years of...

  • Communication Coach

    5 days ago


    Gurugram, Haryana, India BT Group Full time

    **Communication Coach**: - Job Req ID: 40729 - Posting Date: 12 Dec 2024 - Function: Business Services & Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: competitive **Why this job matters**: The role holder will be responsible for evaluating agents in a calling/chat profile to ensure...

  • Community Partnership

    2 weeks ago


    Gurugram, Haryana, India CoolBoots Media Full time

    **Position Name**: Executive: Community Partnership **Location**: Gurgaon We are seeking a dynamic and self-motivated individual to join our team as an 'Executive: Community Partnership.' In this role, you will be responsible for identifying, engaging, and nurturing relationships with online communities across various platforms such as WhatsApp, Facebook,...


  • Gurugram, Haryana, India Navjyoti India Foundation Full time

    **About the Organisation** Navjyoti India Foundation is a not-for-profit society, registered in 1988 by then 16 serving police officers of Delhi Police and conceived by Dr Kiran Bedi, the first Indian woman IPS, and her team of North district police, with the main objective of crime prevention through welfare policing. Over the last 36 years, we have been...


  • Gurugram, Haryana, India Navjyoti India Foundation Full time

    **About the Organisation** Navjyoti India Foundation is a not-for-profit society, registered in 1988 by then 16 serving police officers of Delhi Police and conceived by Dr Kiran Bedi, the first Indian woman IPS, and her team of North district police, with the main objective of crime prevention through welfare policing. Over the last 36 years, we have been...


  • Gurugram, Haryana, India Big Tree Resource Management Pvt. Ltd. Full time

    Role brief: We are looking for an energetic Customer Service Executive / Senior Executive to help us meet Service Delivery requirements. This role is integral to our growth and requires continuous hustling to deliver customer The role needs apt understanding of financial products and banking domain for a superlative performance. Role Description: -...


  • Gurugram, Haryana, India Kyndryl Full time

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role In...


  • Gurugram, Haryana, India CoolBoots Media Pvt Ltd Full time

    **Job Title: Executive: Community Partnership** **Location: Gurgaon** **Company: CoolBootsMedia Pvt Ltd** We are seeking a dynamic and self-motivated individual to join our team as an 'Executive: Community Partnership.' In this role, you will be responsible for identifying, engaging, and nurturing relationships with online communities across various...


  • Gurugram, Haryana, India N-Tek Consulting Pvt. Ltd. Full time

    Job Responsibilities: - To provide customers with satisfactory solutions for their queries, requests & complaints and would be able to justify the services. - Takes end-to-end ownership of end-user issues till resolution and follow-up as mandated by the process requirements. - Follow up pending actions from customers and other resources in the organization...


  • Gurugram, Haryana, India Exeligo innovations pvt ltd Full time

    ob Brief - Quickly grasp the essentials of the chat process job description, understanding its core components and objectives. - Access a downloadable resource for a concise summary of the job brief, highlighting primary responsibilities and goals. - Explore three key bullet points providing a snapshot of the chat process role. **Responsibilities**: - Dive...


  • Gurugram, Haryana, India VisionaryHire Full time

    **Job Title**:Customer Service Representative (US Process) **Location**:Udyog Vihar Phase 4 **Work Schedule**: 5 days a week, Rotational Shifts **Perks**: - Cab services provided for night shifts - Travel allowance for day shifts - One meal provided during working hours **Salary Bracket**:₹26,000 - ₹29,000 **Responsibilities**: - Provide...


  • Gurugram, Haryana, India BT Group Full time

    **L&D Communication Coach**: - Job Req ID: 40689 - Posting Date: 19 Dec 2024 - Function: Business Services & Operations - Unit: Finance & Business Services - Location: Building No 14 Sector 24 & 25A, Gurugram, India - Salary: competitive **Why this job matters**: The Learning & Skills Delivery Trainer facilitates the execution of leading learning...


  • Gurugram, Haryana, India Ann info consulting Full time

    **Role: Customer Service Associates** **Location: Gurgaon** **6 Days Working** **Domestic Voice** **Process** We are actively hiring for **Customer Service Associates for an Domestic Voice** **Process.** **Graduate with 6 months of experience of Domestic Voice** **Process. Excellent COMM skills.** **Overseeing the customer service process. Resolving...


  • Gurugram, Haryana, India Group Concorde Full time

    Experience - 0 to 3 years strong communication skills Job Description:Managing and developing the new client. Market Research to generate the new BusinessSales call to trade Partner, Assisting sales headResponsible for updating market trendsContributes to team effort by accomplishing related results as needed. Prepares reports by collecting, analyzing,...


  • Gurugram, Haryana, India Traahi Tapes Full time

    **Job description** Job Title: Communication Executive Company: Traahi Tapes Location: Sector-37C, Gurgoan, Experience: 1+ years **About Traahi Tapes**: Traahi Tapes is a dynamic and innovative start up media post production company specializing in Video Editing. Currently we are operating from home studio environment. We pride ourselves on delivering...


  • Gurugram, Haryana, India StockDaddy Full time

    We are seeking a dedicated and motivated individual to join our team as a Customer Support Academic Coordinator. In this role, you will be responsible for providing exceptional customer service to students, and educators, ensuring a positive experience with our academic services. **Responsibilities**: 1. Serve as the primary point of contact for inquiries...