Patient Care Coordinator
10 hours ago
**WORK FROM OFFICE**
**The below Responsibilities are to be managed**
- Daily coordination with consultant / clinic head basis of the treatment advised by them over the phone
- Helps patient to understand the value of treatment (Convincing patient to commit to treatment)
- Explain the tariff of the respective procedures/investigations to patients in detail.
- Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
- Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
- Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
- Follow up with patients at all stages.
- Doctor for life - Responsible for long term relationship management with the patient.
**Competency**:
- Communication Skills
- Empathy
- Convincing Skills
- Multi-tasking
- Ownership/Accountability
**Qualifications & Skills**:
- Any HSC/Graduate
- Must know Microsoft Excel
- Must be able to work under stress
- Software Efficiency
Let me know if any queries.
**Salary**: ₹12,189.72 - ₹27,853.78 per month
Schedule:
- Morning shift
Ability to commute/relocate:
- Kurla (W), Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9372468785
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