Floor Support(Sales Process)

2 months ago


Noida Uttar Pradesh, India Kayakalp Enterprises Full time

**We are looking to hire hard-working and efficient Floor support to assist the new joiners**

**Key Responsibilities**

**Must have experience in Telesales process**
- Operates as a Subject Matter Expert and Point of Escalation for issue resolution
- Operates in tandem with The Training and Quality to create a culture of team efficiency and drive agent productivity.
- Identifying operational issues and suggesting possible improvements.
- Provide nesting support for new agents.
- Conduct Quality Assurance monitoring assessment of customer calls both recorded and live.
- Should be able to take escalated calls and convert the potential customers.

**Basic Qualifications**

Ø Minimum 2 year of work experience working in Telesales Process. (Experience in the insurance industry would have an added advantage)

Ø Should be a graduate

**Preferred Skills**

**1. **Good knowledge of Microsoft office

**2. **Should be energetic and dynamic in approach

Regards

Deepti Kaushik

Sr.HR

9311475596

**Salary**: ₹22,000.00 - ₹28,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Shift:

- Day shift

Supplemental pay types:

- Commission pay

Shift availability:

- Day Shift (preferred)

Work Location: In person

**Speak with the employer**
+91 9311475596



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