Ev Charging Operations
3 weeks ago
**EV Charging Operations **&** Maintenance For a leading Auto OEM**:
- From 4 to 9 year(s) of experience
- ₹ 8,00,000 - 14,00,000 P.A.
- Gurgaon/Gurugramor
**Roles and Responsibilities**The operation and maintenance manager position will manage end-to-end operations, service and maintenance requirement of the assigned area, including customer service interactions,reports, and repairs. Provides the high level of customer service with a sales-minded attitude tomeet SLAs, defining & delivering on requirements, monitoring sites operations and working tosolve breakdowns & managing service request, and parts & inventory**Responsibilities**
Owning end to end operations, service & maintenance requirements for the assigned area or number of EV stations
- Creating monitoring matrix of all the sites. Regularly monitoring charger management system to track all faults, errors, breakdowns of the sites
- Ensuring perfect operations of all sites keeping high uptime and seamless operations
- Ensure Servicing, attending breakdowns, commissioning and testing is completed within specified quality levels and time limits.
- Regular field visits and inspection of the sites to solve sites issues.
- Display extensive working knowledge of the EV chargers and company’s service offerings
- Exercise ownership of not just individual sites, but the overall portfolio of projects within your region
- Work on developing escalation matrix with the business team.
- Develops working knowledge of industry regulations, restrictions, and laws, and ensures vendors adheres to all regulations
- Ensure exemplary customer satisfaction and business requirement targets
- Manage parts, inventory, and service business in the assigned area or the customer base
**Internal and external stakeholder management**
Act as key contact for the vendors and an escalation point for project issues. Build and maintain strong relationships with internal and external stakeholders and effectively communicates with all stakeholders.
- Coordinate between internal teams and external agencies to deliver on the responsibilities
- Regularly audit if vendors’ services are meeting all standards and maintenance and repair work is carried out effectively, correctly, and thoroughly.
- **Site validation & Testing**
Support the rollout team in installation and commissioning of the chargers
- To analyse designs/ drawings and foresee the flaws and difficulties that may arise during erection & commissioning**Communication**
Providing performance feedback regarding allocated resources working on projects
- Conduct regular site checks to monitor progress and quality standards
- Daily reporting of the assigned area to the business team**Market reading**
Responsible for documentation and governance of the CI operations tracker, maintenance & service activities
- Monitor and define breakdown patterns and prepare reports- Role:_Electrical Engineer
- Salary:_ 8,00,000 - 14,00,000 P.A.
- Industry:_Automobile
- Department:_Construction & Site Engineering
- Role Category:_Construction Engineering
- Employment Type:_Full Time, Permanent
- Key Skills- vehicle chargingMaintenanceCharging Station- EV ChargingOperationsCharging Infrastructure- Skills highlighted with ‘‘ are preferred keyskillsEducation
- UG:_B.Tech/B.E. in Electronics/Telecommunication, Energy, Automobile, Mechanical, Civil, Electrical
- PG:_Post Graduation Not Required
- Doctorate:_Doctorate Not Required
**Company Profile**:
Skill Ventory
- Leading Recruitment Firm-
- Contact Company:_Skill Ventory
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