Retentions Agent

Hi Job Role - **Customer Care Loyalty and Retention Executive** Location **- **Parel Qualification - Any Graduate Experience - 2 Years of relevant experience **REQUIRED EXPERIENCE/ COMPETENCIES**: - Good hold on Language - Verbal and written - Must have knowledge of MS Word, Excel, and PowerPoint **PURPOSE**: The Customer Care Loyalty and Retention...

CCD - Customer Care - Mumbai, India - Cathay Pacific - Application Deadline 20 Feb 2023 Company Description Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from...

CCD - Customer Care - Mumbai, India - Cathay Pacific - Application Deadline 30 May 2023 Company Description Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from...

We have an excellent opportunity for the profile of General Insurance Sales**.** **Qualification**: Graduation **Experience**: 8+ years **Location**: Powai 1. Responsible for handling existing agents and recruitment of new agents 2. Responsible for growth in Agent business 3. Training and motivating Agents 4. Designing new schemes for agents to...

RESPONSIBILITIES & DUTIES - Develop various sources of agent hiring & build a team of agent & agent pipe line - Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring - Development of agent prospecting habits, calling habits and work habits - Work with agent on planning and reviewing of activities and goals -...

Hi Job Role - **Customer Care Loyalty and Retention Executive** Location **- **Parel Qualification - Any Graduate Experience - 2 Years of relevant experience **REQUIRED EXPERIENCE/ COMPETENCIES**: - Good hold on Language - Verbal and written - Must have knowledge of MS Word, Excel, and PowerPoint **PURPOSE**: The Customer Care Loyalty and Retention...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous...

We Are Hiring For Relationship Manager Role.Job Role: Relationship ManagerLocation: MumbaiJob Type: Full-timeEducation: MBA in Marketing/International Business/Similar any other specializationSalary Range: 25,000 to 40,000 per monthSkills:Excellent English communication skillExcellent presentation skillCustomer Relationship ManagementCustomer...

Responsibility: - Lead of a team of 30 tele support / coach agents - Define, monitor and improve key KPIs for the entire team (e.g. calls, talk time, CSAT, quality of interaction, retention%, etc.) - Interpret & analyse performance data to identify opportunities for improvement in KPIs (CSAT, productivity and quality) - Lead & completely own day-to-day...

**B2B Sales (Travel Agency Sales) for Online department**: Job description: 1. Generating leads for online business from travel agents 2. Identify new markets and business opportunities 3. Identifying the needs of the client basis which customized travel solutions can be proposed. 4. Building and maintaining strong relationships at all levels within...

KEY RESPONSIBILITIES : Business Support Ownership of all L & D supported business parameters such as 9by90, Proactivity, Product Diversification, Pass%, New ADM Recruitment & MFYP Standards, etc. Administrative: Planning, scheduling, and executing all regular training programs for agents and employees Proactive planning for any special...

Responsibility: Leadof a team of 30 telesupport / coach agentsDefine monitor and improve key KPIs for the entire team (e.g. callstalk time CSAT quality of interaction retention%etc.) Interpret & analyseperformance data to identify opportunities for improvement in KPIs(CSAT productivity and quality) Lead& completely own daytoday operations (tele support QA)...

Role Purpose The purpose of the role is ensure all incoming non-voice (email) queues for all clients/accounts are responded to and resolved within the Average Speed of Answer (ASA) and per contract, through effective inventory management, capacity planning, skilling and reporting. Do Ensure process excellence through effective inventory management, capacity...

Role Purpose The purpose of the role is ensure all incoming non-voice (email) queues for all clients/accounts are responded to and resolved within the Average Speed of Answer (ASA) and per contract, through effective inventory management, capacity planning, skilling and reporting. Do Ensure process excellence through effective inventory management,...

We Are Hiring For Relationship Manager Role. Job Role: Relationship Manager Location: Mumbai Job Type: Full-time Education: MBA in Marketing/International Business/Similar any other specialization Salary Range: 25,000 to 40,000 per month Skills: Excellent English communication skill Excellent presentation skill Customer Relationship Management...

We Are Hiring For Relationship Manager Role.Job Role: Relationship ManagerLocation: MumbaiJob Type: Full-timeEducation: MBA in Marketing/International Business/Similar any other specializationSalary Range: 25,000 to 40,000 per monthSkills:Excellent English communication skillExcellent presentation skillCustomer Relationship ManagementCustomer...

We Are Hiring For Relationship Manager Role.Job Role: Relationship ManagerLocation: MumbaiJob Type: Full-timeEducation: MBA in Marketing/International Business/Similar any other specializationSalary Range: 25,000 to 40,000 per monthSkills:Excellent English communication skillExcellent presentation skillCustomer Relationship ManagementCustomer...

Job Description : - Should have strong knowledge in MS Sentinel SIEM engineering and administrative activities.- Should have performed SIEM engineering role more than 4+ years. Problem solving & People management skills are required.- Should have expertise in building custom analytical rules, tuning of analytical rules, building automation through Azure...

Responsibilities: 1. Sales and Business Development management 2. Purchase Management: Source agricultural products from local and international suppliers. Negotiate pricing, terms, and contracts with suppliers to ensure competitive rates and quality products. Coordinate with logistics and procurement teams to ensure timely delivery of goods. 3. Export...