Sales Associate

2 weeks ago

Aizawl, India Reliance Retail Full time

**Posted Date**
- 23 Jan, 2024**Business**
- Electronics My Jio Stores**Family**
- My JIO Store**Functional Business Area**
- Site Operations**Location**
- Aizawl**Responsibilities**:
"- To achieve the revenue and margin targets as assigned by Store Leader for both Jio & Retail businesses. - To increase the average transaction vale per customer by ensuring that each customer satisfactorily up the value chain during the selling process - Error free billing - Effective interactions on the shop floor to ensure satisfied customer response - Adhering to the selling process to ensure closing the sale - Address and escalate (wherever required) all cases of involving product/product interface for customers requiring enhanced inputs for facilitation of product selection, multiple product networking, etc. - Constantly update knowledge and selling skills to perform cross
- selling. - Adherence to Store SOPs - To ensure that the complete set of customer’s needs are met starting from enquiry to closure of the sales transaction - To ensure customer grievances, if any, are effectively addressed and resolve thru’ escalations (if required). - To satisfy customer needs and expectations in terms of advance product information and customized solutions that may be desired."

**Education Requirements**

12th/ Graduation

**Experience Requirements**

1 to 3 years

**Skills & Competencies**

"- High degree of customer orientation - Aptitude for sale - Language fluency - High degree of process and systems orientation - Enthusiasm for technology"

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