Sop - Sales Processing Associate

2 months ago

Chennai, India Hewlett Packard Enterprise Full time

SOP - Sales Processing Associate

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

**Who We Are**:
**HPE PointNext **is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation - giving clients the most effective solutions for a fast-paced, modern business along with the expertise to achieve maximum business benefit, and to deliver better experiences.

**What you’ll do**:
Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation. Produces deal documentation and configures systems to reflect ordering processes. Generates invoices and client billing in accordance with service and product agreements. Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities.

**_ Management Level Definition:_**

Applies developed knowledge of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks. Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution. Works under limited supervision and normally receives no instruction on routine work and general instructions given for new assignments.

**_ Responsibilities: _**
- Provides general support for sales processing activities for an assigned business area or group.
- Demonstrates mastery in multiple sales processing areas, including: pricing and creating quotes for less
- to moderately-complex deals
- registering information and producing documentation
- order execution, billing and invoice production
- configuration of order systems according to process standards and any customization as specifically directed
- Reviews data entered into paper and electronic sales processing and documentation systems to ensure that required fields are complete and correct
- identifies and communicates errors and deficiencies to stakeholders for resolution
- Creates and maintains regular order reports, dashboards, and specialized documentation
- researches and provides information in response to requests from sales leadership
- Provides guidance to less-experienced staff members

**What you need to bring**:
**Education and Experience Required**:
High school or equivalent secondary education certification required

Bachelor's degree preferred. Typically 2 - 4 years experience

**Knowledge and Skills**:
Advanced administrative skills, including data review and proofreading and overall document and information management

Proficient with standard word processing, spreadsheet, and presentation software packages

Expert user of electronic sales documentation, order management, and bid and quote systems and tools, including regular and ad hoc reporting and data search

Thorough understanding of basic order processes, systems configurations and documentation requirements

Strong written and verbal communication skills

mastery in English and local language.

Ability to effectively communicate issues and negotiate resolution with local management.

**What we can offer you**:
A competitive salary and extensive social benefits

Diverse and dynamic work environment

Work-life balance and support for career development

An amazing life inside the element

Want to know more about how you can make your mark with us?

**Then let’s stay connected**

India #services, #hpefs, #pns and #zerto

HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

**Job**:
Sales Operations
**Job Level**:
Primary

**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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