Murex L2 Support

1 month ago

Hyderabad, India Luxoft Full time

**Project** Description**:
Work as part of the development team with the Banks' Treasury and Markets IT team. Work on Multiple projects related to the automation and digitization of Banks processes and systems. The role is for L2 Murex technical support responsible to provide BAU support.

**Responsibilities**:

- Key Accountabilities
- 2. Able to Perform root cause analysis and contribute to problem-solving if a need arises
- 3. Ability to provide continuous improvement initiatives and have a far-sighted vision aligned to the SRE roadmap of ITT.
- 4. Able to collaborate across all teams ( both Support and other Murex Development teams )
- 5. Able to provide quality service to business users
- Job Duties & Responsibilities
- (List the principal duties. Use concise statements that provide a clear understanding of the level of responsibility, complexity, creativity, and analysis performed in this position.)
- To track and be responsible for providing optimum service levels for day-to-day production support for the Murex/MLC/Risk users (Front office, Back-office, Finance, etc).
- To collaborate with third-party vendors/other support teams to provide a seamless support model for the business.
- Able to take ownership of high-severity issues and follow through to closure.
- Answerable to business users and provide strategic long-term solutions and participate in RCA and provide pre-emptive solutions for production stability.
- To be able to drive himself/herself to learn new things while dealing with daily production support
- To communicate effectively and work efficiently across different Business and support units

**Skills**:
Must have
- Overall 4-5 years of Murex experience
- Technical Experience:
- IT Support experience
- Prior Development experience in any Murex module
- Experience in Cloud architecture such as AWS is a plus.
- Technical skills in Sybase/Oracle SQL, and Unix Shell scripting is highly desirable.
- Working experience in a Unix/Linux platform is a must. Skills in Windows environments are a plus.
- Experience with Symphony (Grid Computing) would be a plus.
- Development skills (Java, PHP, Perl, Python, C++) and experience with technologies such as (HTML, Javascript, XML, XSL, JSON, and J2EE) is a plus.

Non-technical Experience:
- Experience in supporting Murex Front to Back Office Modules such as Simulation, MSL, P&L recon Processing Templates, Collateral, Accounting, and/or Exchange interface preferred.
- Experience with CMMI processes and documentation is preferred.
- Experience in supporting Treasury & Markets Applications is a plus.
- Possesses CFA level 1 and above is a plus.
- Working in a very collaborative and agile team, you are expected to work interdependently - collaborate, negotiate, make trade-offs, and handle conflicts. Strong capability to solve problems, and be an out-of-box thinker who frequently comes up with new ideas.

Nice to have
- Excellent communication skills
- Bachelor's degree in Computer Engineering/ School of Computing/ Finance IT/ other related IT degrees would be preferred.

**Languages**:
English: C2 Proficient

**Seniority**:
Regular

**Relocation package**:
If needed, we can help you with relocation process.

Vacancy Specialization

Murex

Ref Number

VR-96873

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