Retail Assistant

3 months ago


Ichhapore Surat Gujarat, India HDPL Diamond tools Full time

**About the Role**

This is a full-time on-site role for a Store Manager at HDPL DIAMOND TOOLS CO. located in Surat. The Store Manager will be responsible for managing day-to-day operations, ensuring customer satisfaction, providing excellent customer service, overseeing store management, and implementing retail loss prevention measures.
- Manage day-to-day store operations, including opening and closing procedures, cash handling, and inventory management.
- Lead and motivate the store team to achieve sales targets and provide exceptional customer service.
- Develop and implement strategies to drive store sales and profitability.
- Monitor and analyze sales performance, adjusting strategies as needed to meet goals.
- Ensure the store is well-stocked, clean, and visually appealing at all times.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Maintain a thorough understanding of all products and services offered by the store.
- Ensure compliance with company policies, procedures, and standards, as well as health and safety regulations.
- Prepare and manage store budgets, including expense control and cost reduction initiatives.

**Qualifications**
- Bachelor's degree in Business Administration or related field
- Proficient in using SAP software, or any other retail management software, and MS Office.
- Customer Service and Communication skills
- Experience in Store Management
- Knowledge of Retail Loss Prevention
- Excellent leadership and organizational skills

**Job Types**: Full-time, Permanent

**Experience**:

- Retail sales: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person


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