Telesales Executive

1 month ago

Kalkaji Devi, India QNA Media Private Limited. Full time

We are seeking a motivated and dynamic female Tele sales Executive to join our sales team. In this role, you will be responsible for reaching out to potential customers, promoting our products and services, and closing sales over the phone. Your ability to build rapport and effectively communicate will be key to driving revenue and achieving sales targets.

**Key Responsibilities**:

- Conduct outbound calls to prospective customers to promote products and services.
- Identify customer needs and provide tailored solutions.
- Maintain a high level of product knowledge to effectively communicate benefits.
- Achieve or exceed sales targets and quotas on a regular basis.
- Build and maintain strong relationships with customers.
- Document customer interactions and update the CRM system accurately.
- Handle objections and negotiate sales terms professionally.
- Collaborate with the sales team to share insights and improve sales strategies.
- Follow up with leads and previous customers to encourage repeat business.
- Provide feedback to management on customer trends and competitive activities.

**Key Skills**
- **Strong Communication Skills**: Clear, confident, and effective verbal communication is essential.
- **Customer Service Orientation**: Ability to handle queries, objections, and complaints with a customer-focused approach.
- **Persuasiveness**: Strong negotiation and influencing skills to convert leads or sales.
- **Patience and Resilience**: Capable of handling rejections and difficult customers without losing composure.
- **Active Listening**: Ability to understand customer needs and respond appropriately.
- **Target-Driven Attitude**: Motivation to meet or exceed sales or call quotas.
- **Product Knowledge**: A good understanding of the product or service being offered.
- **Time Management**: Efficiently managing call time and follow-ups.
- **Adaptability**: Flexibility to work in a fast-paced, changing environment.

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- BPO: 1 year (required)
- Customer service: 1 year (required)
- Tele caller: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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