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Sales Counsellor

6 months ago

Pune, India The Lexicon Academy for Personal and Fitness Training Full time

Job Description (JD) for Sales Counsellor

**Position**: Sales Counsellor

**Department**: Sales

**Company**: The Lexicon Academy for Personal and Fitness Training

**Location**: Wadgaon Sheri,Pune

**Reports To**: Sales Manager/Director

**Summary**:
The Sales Counselor acts as the primary representative for The Lexicon Academy for personal and Fitness Training in engaging potential clients or customers. By blending an understanding of our offerings with a personable, consultative approach, the counselor provides prospective clients with tailored solutions, building trust and forging lasting relationships. This role requires exceptional communication skills, a genuine interest in understanding customer needs, and an innate ability to translate these needs into actionable business opportunities.

**Key Responsibilities**:

- **Customer Engagement**: Serve as the initial point of contact for potential clients, understanding and addressing their unique needs and challenges.
- **Solution Crafting**: Based on interactions, develop tailored product or service recommendations that align with the client's requirements.
- **Sales Targets**: Achieve and, where possible, exceed monthly, quarterly, and annual sales targets as set by the management.
- **Relationship Building**: Nurture potential leads by providing timely and relevant information, ensuring they remain engaged and informed.
- **Feedback Loop**: Actively gather and relay feedback from clients to internal teams, facilitating product or service improvement.
- **Sales Documentation**: Ensure all relevant sales paperwork, including quotes, contracts, and service agreements, is accurate and processed in a timely manner.
- **Training & Development**: Regularly participate in training sessions, workshops, and seminars to stay updated on the company’s offerings and industry trends.
- **Sales calling and Follow-up**: should call leads and work towards conversion.
- **Collaboration**: Liaise with internal teams, such as marketing, product development, and customer service, ensuring seamless service delivery.
- **Reporting**: Monitor sales activities and generate periodic reports on performance metrics, challenges, and market feedback.

**Qualifications and Skills**:

- Bachelor’s degree in business administration, Marketing, or a related field.
- Proven experience in a sale, customer service, or consulting role.
- Proficient in CRM software and Microsoft Office Suite.
- Exceptional interpersonal and negotiation skills.
- Ability to understand and articulate complex product or service details.
- Strong analytical and problem-solving abilities.

**Personal Attributes**:

- Empathetic listener with a genuine desire to assist clients.
- Goal-oriented and self-motivated.
- Ethical, transparent, and professional in all business dealings.
- Resilient in the face of challenges and able to handle rejection gracefully.
- Adept at building and maintaining professional relationships.

**Compensation and Benefits**:

- Competitive base salary with performance-based bonuses or commissions.
- Health, dental, and vision insurance.
- Paid time off and holidays.

**About**

Welcome to the Lexicon Academy for Personal & Fitness Training, an initiative by The Lexicon Group. As the fitness industry experiences unprecedented growth, this academy emerges as a beacon for both seasoned professionals and passionate enthusiasts. With a keen emphasis on holistic wellbeing, the institution recognizes the transformative shifts in fitness trends post-pandemic. Comprehensive training is facilitated through collaborations with esteemed global organizations and local partners like Multifit. The academy is dedicated to producing adept fitness leaders, offering a blend of theoretical instruction and hands-on practice. Dive into this immersive educational journey with Lexicon and emerge as a trailblazer in fitness and wellness.

**Application Process**:
**Salary**: ₹15,000.00 - ₹18,000.00 per month

Day range:

- Monday to Friday
- Weekend availability

Shift:

- Day shift

Supplemental pay types:

- Performance bonus

Travel requirement:

- Travel

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (preferred)

**Speak with the employer**
+91 8483888046