Telesales

2 weeks ago


Navi Mumbai Maharashtra, India Eduonix Learning Solutions Full time

**Overview**:
The Telesales role plays a crucial part in our organization's sales process by engaging potential customers over the phone to promote and sell our products or services. This position is essential for driving revenue and expanding our customer base, making it a key function within the sales team.

**Key Responsibilities**:

- Initiate sales calls to potential customers
- Promote and sell products or services over the phone
- Reach out to new leads through cold calling
- Handle inbound sales inquiries
- Understand customer needs and requirements
- Close sales and achieve monthly targets
- Maintain a high level of product knowledge
- Update and manage customer data within the CRM system
- Follow up on customer interactions
- Provide information on pricing and product availability
- Address customer concerns and objections
- Meet and exceed sales quotas
- Collaborate with the sales team to improve overall customer experience
- Adhere to all company policies and procedures
- Contribute to team efforts to achieve sales goals

**Required Qualifications**:

- Proven experience in telesales or a similar role
- Excellent verbal communication skills
- Strong sales and negotiation abilities
- Ability to work in a fast-paced and target-driven environment
- Good understanding of sales principles and customer service practices
- Familiarity with CRM software and MS Office
- Ability to multitask, prioritize, and manage time effectively
- Resilience and perseverance to handle rejection or objections
- High school diploma or equivalent; bachelor's degree is a plus
- Excellent problem-solving skills
- Positive attitude and willingness to learn
- Team player with a competitive spirit
- Proactive and self-motivated approach
- Flexibility to work different shifts as needed

contact - 9833634556


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