Supervisor

2 months ago


Dindigul Tamil Nadu, India MIRAZA Full time

**Key Responsibilities**:

- **Leadership and Staff Management**:

- Supervise and motivate store staff to ensure high levels of performance and productivity.
- Conduct training, coaching, and development of employees to improve customer service and sales skills.
- Assist in scheduling shifts, managing time-off requests, and ensuring proper staffing levels.
- Monitor employee performance and provide feedback, including conducting performance evaluations.
- **Customer Service**:

- Ensure the delivery of excellent customer service by addressing customer concerns, resolving complaints, and providing product recommendations.
- Train staff on best practices for engaging customers and enhancing the shopping experience.
- Promote and maintain store loyalty programs and customer satisfaction initiatives.
- **Sales and Inventory Management**:

- Monitor daily sales and performance metrics to ensure store targets and KPIs are met.
- Assist with stock replenishment, organization, and inventory control.
- Ensure that the store is visually appealing, well-organized, and appropriately stocked at all times.
- Assist with product promotions, seasonal displays, and merchandising to drive sales.
- **Operations and Store Maintenance**:

- Maintain store cleanliness and ensure adherence to health, safety, and store standards.
- Ensure the proper functioning of store systems, equipment, and point-of-sale (POS) terminals.
- Manage opening and closing procedures, including cash handling and reconciliation.
- Assist in loss prevention efforts by monitoring store security, identifying risks, and adhering to store policies.

Pay: ₹14,000.00 - ₹16,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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