SOC L2 Idfc

21 hours ago


Mumbai, India Inspira Full time

Need to assign the work to L1 engineers before starting the shift, need to cross verify all the trackers, need to handle all the escalations, audit requirements, KPI and KRI audit requirements,device Integration, Rules finetuning and creating new rules, weekly,monthly and quarterly reports, second level analysis for critical incidents etc

**Job Requirement**
- Need to assign the work to L1 engineers before starting the shift, need to cross verify all the trackers, need to handle all the escalations, audit requirements, KPI and KRI audit requirements,device Integration, Rules finetuning and creating new rules, weekly,monthly and quarterly reports, second level analysis for critical incidents etc


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