Tele Collection Executive

2 weeks ago


Bengaluru, India Legodesk Technologies Pvt Ltd Full time

**About Legodesk**

Legodesk digitizes Debt Collections and Recoveries for Lenders and Enterprises. Our platform eliminates the manual processes involved in the Collections process and the large Partner Network helps in last-mile recovery. Collections & Recoveries being a pure execution game, Legodesk’s experience in dealing with Debt Collection supports the lenders and Enterprises in the delivery of impeccable performance in meeting the Collection and Recovery targets of the organization.

**Roles And Responsibilities**
- Contact customers via telephone to discuss outstanding debts and initiate collection efforts
- Negotiate payment arrangements with customers based on their financial situation and company procedures
- Update and maintain accurate records of all collection efforts and customer interactions
- Respond to customer inquiries and resolve any issues or disputes related to outstanding debts
- Work closely with the internal team to ensure all necessary information is obtained for the collection process
- Follow up on overdue accounts and implement appropriate collection strategies
- Meet monthly collection targets and contribute to team goals
- Provide regular reports to management on collection performance and key metrics

**Requirements**:

- Junior: 1 to 3 years of experience in collections or a related field
- Strong negotiation and communication skills
- Ability to build rapport and effectively interact with customers
- Excellent problem-solving and decision-making abilities
- Detail-oriented with strong organizational skills
- Ability to work independently and as part of a team
- Knowledge of applicable laws and regulations related to debt collections
- Goal-driven with a strong focus on achieving targets

**Job Types**: Permanent, Full-time

**Salary**: ₹15,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Speak with the employer**
+91 9438251466



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