![Elite Business Solutions](https://media.trabajo.org/img/noimg.jpg)
Customer Care Representative
1 week ago
**Job Title: Customer Service Representative**
**Company**: Elite Business Solutions
**Location**: Sector 44, Gurgaon
**Shift**: Day Shift, 10:00 AM to 7:00 PM IST
**Salary**: INR 21,000 to INR 30,000 per month + Unlimited Incentives
Elite Business Solutions is seeking motivated individuals to join our team as Customer Service Representatives. In this role, you will be responsible for delivering exceptional customer service to our clients. As a representative of Elite Business Solutions, you will interact with customers, address inquiries, resolve issues, and ensure customer satisfaction.
**Key Responsibilities**:
- Handle and resolve customer complaints professionally.
- Provide accurate information about our products and services to customers.
- Identify and escalate priority issues.
- Follow up on customer interactions and ensure resolution.
- Maintain customer databases and records.
- Collaborate with team members to achieve customer satisfaction goals.
**Requirements**:
- Excellent communication skills in English (both verbal and written).
- Strong interpersonal skills with the ability to build rapport with customers.
- Previous experience in customer service or related fields is preferred.
- Ability to multitask, prioritize, and manage time effectively.
- High school diploma or equivalent; additional certification in customer service is a plus.
**How to Apply**:
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹21,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Quarterly bonus
- Shift allowance
- Yearly bonus
Work Location: In person
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