Customer Care Associate
2 weeks ago
**Working Hours** : Rotational Shifts Handle inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues and provide solutions.
- Upsell other products wherever possible. Ensure follow the customer service script provided by the company for uniformity.
- Also, be well read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations. Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data. Write and submit timely reports on performance, targets and customer queries.
- Looking from Healthcare or Hospital Industry.
- Should be good at Communication Skills. Able to speak Hindi & English and Marathi.
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Rotational shift
**Language**:
- English (required)
- Hindi (required)
- Telugu (required)
Willingness to travel:
- 75% (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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