Operations Executive Assistant

2 weeks ago


Jaipur Rajasthan, India Webcontxt India Pvt. Ltd Full time

**Job Brief**:
We are hiring for a Client Servicing operation profile to create long-term relationships oversee a portfolio of assigned customers, develop new business from existing clients and identify sales opportunities also having an experience in streaming.

**Role and Responsibilities**:

- Serve as the lead point of contact for all customer account management matters
- Assist with challenging client requests or issue escalations as needed.
- Providing technical assistance in the client site during the event.
- Basic streaming software knowledge (Nano Cosmos, Vmix).
- Monitoring, logging, and troubleshoot client network during events.
- Problem solving and analytical skills.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Assist with challenging client requests or issue escalations as needed

**Requirements**:

- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills

**Job Types**: Full-time, Permanent

Pay: Up to ₹1,000,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- client servicing: 2 years (preferred)
- streaming engineer: 2 years (preferred)
- total work: 3 years (preferred)

Work Location: In person



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