Quality Compliance Associate

2 weeks ago


Uttar Pradesh, India CompuGroup Medical Full time

Become ALL IN as a (Quality Compliance Associate)

As a pioneer in digital health our heart beats for the development and implementation of new technologies. For the next level of e-health evolution we are looking for creative minds who enjoy working with a variety of technologies, their own design freedom and professional development.

**Requirements**:
o Excellent in English communication (verbal and written)

o Typing speed should be 30 WPM

o Good understanding of Revenue Cycle Management (US Medical Billing) Provider/Hospital

o 4 year of experience as Senior AR Caller

o Good knowledge of HIPAA, CPT codes, Denials Management.

**Responsibilities**:
o Monitor calls per agent on a weekly basis.

o Provide adequate feedback to the agents for every call monitored and sit along with the Supervisor to decide any action plan if required.

o Chalk out standard Quality document and educate the team on quality parameters.

o Floor walk and provide assistance to team members when required.

o Work on Statement Quality and ensure the team SLA meets 95% month on month.

o Prepare weekly call audit reports for reporting on Ops call.

o Other tasks as assigned by line manager.

What you can expect from us:
o Health Insurance

o Accidental Insurance

o Both sides pick up and Drop facility/ Self Transport Allowance

o Subsidized Meals

o Parental Insurance in Plan for 2023

o Term Insurance in Plan for 2023

o Fun at Work

o Career Growth -Best in the Industry

o Merit Increment -Best in the Industry

o Employee Friendly Environment

o Best HR Practices

o Secured workplace for employees

o Ample scope of Reward and Recognitions

o Marriage Gift Hampers

o Gifts for Born of a Child

Synchronizing Healthcare

Become ALL IN with head, heart, and hand


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