Telesales Executive

2 weeks ago


Mumbai, India Videojet Full time

**JOB TITLE: Telesales Executive**

**LOCATION: BANGALORE**

**WONDERING WHAT’S WITHIN DANAHER? TAKE A CLOSER LOOK**

At first glance, you’ll see Danaher’s scale. With $22.3B revenue, our 69,000 associates work across the globe at more than 25 unique operating companies within four platforms — life sciences, diagnostics, water quality, and product identification.

Career development is important to us - you’ll find associates who are as certain about their impact as they are about where they’re headed next. You’ll find the Danaher Business System, which makes everything possible. You’ll also see a company that investors trust—our culture of continuous improvement has helped us outperform the S&P 500 by more than 5,000% over the past 25 years.

We hope you’ll see yourself here, too. What you find at Danaher — and within yourself — might just change the world.

**WHO WE ARE**:
Videojet Technologies is a global leader in product identification, providing innovative coding and marking solutions that helps consumers ensure product safety and improve their productivity.

**WITHIN YOUR ROLE YOU WILL**:

- Realizing the daily customer connect targets defined in the system and entering up-to-date information into the system to reach the monthly sales targets.
- Forecast and achieve sales of Supplies revenue month over month for assigned territory.
- Find opportunities with existing customers to drive revenue. Promote Videojet supplies offers to our customers and provide competitive quotations.
- Follow up with customers to finalize price and issuance of purchase order.
- Coordinate with IB & Service associates to get required support to maximize connect & sales revenue.
- Track and monitor key performance indicators including retaining and regaining customers.
- Drive customer retention through timely customer connect to understand any dissatisfaction.
- Co-ordinate & follow-up with respective Videojet internal stakeholder to resolve any customer dissatisfaction pertaining to printer performance, service quality issue or order processing. Escalate the matter wherever required.
- Actively pursue any opportunities to deliver a better customer service experience, always ensuring service levels are met or exceeded.
- Build relationships with customer to ensure customer loyalty & hence minimize losses.

**WE ARE LOOKING FOR A PROFESSIONAL WHO IS**:

- Able to continually call customers, build rapport & create value for Videojet offerings.
- Motivated and driven direct their energy and efforts towards achieving organization goals.
- Customer-Oriented - builds trust through strong work ethics and customer-focused attitude.
- Sales drive - focused and driven by the challenge of revenue growth by customer retention and finding untapped opportunities to grow business.

**Your EDUCATION OR BACKGROUND EXPERIENCE WILL INCLUDE**:

- Education - Degree / Diploma in Science / Technical field.
- Min 4 years of relevant experience.
- Knowledge of CRM - preferably SFDC
- Languages - English, Hindi, Fluency in one or more South Indian languages will be an added advantage.

**OUR CORE VALUES**:
At Danaher, we’re driven by a sense of wonder for what we can create—and what we can become. Here, you’ll accelerate your career while driving innovation that improves lives. You’ll work hard and take risks, with guidance from committed leaders, powerful DBS tools, and the support of a global organization. If you’d like to learn more, read stories from our associates on our Careers Blog or reach out to one of our recruiters.

Our Shared Purpose - Helping Realize Life’s Potential - expresses our reason for being and the impact that every one of us at Danaher strives to have on the world. Our Core Values define the fundamental beliefs that guide our actions. The Core Behaviors* enable our values and Shared Purpose, powered by DBS as our proven system for achieving success at Danaher.

**OUR OFFER**

**UNSOLICITED ASSISTANCE


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