Business Coordinator
2 months ago
**Position**: Business Coordinator-**(Kanada/Telugu)**
**Location**: Edapally, Kochi
**Reporting to**: RSM/DGM
**Time**: 9 am - 5:30 pm
**Gender**: Only Female
**About CHILTON**:
We are a 40-year-old company
7 patented products. Strong focus on R&D
Customers like: Funskool, PEPS Mattress, HMT, BHEL, V guard
We have a very strong presence in South India with branch offices in all the 5 states of South India and added to this we have our 2nd factory in Ahmedabad, Gujarat which caters to the West and North markets.
1. Lead generation:
- To make regular calls, as per the sales plan, and qualify leads from the database.
- To share qualified leads with the sales team and facilitate timely field contacts for such leads.
2. Appointment Setting:
Utilizing inbound or outbound telemarketing to create face-to-face appointments for the field sales team.
3. Database Cleansing:
- To regularly clean and prepare data - removing outdated and incorrect data fields, updating contact information like phone and mail-ids, for future telemarketing activities.
4. Sales/ Telesales:
- Using persuasion to sell Chilton products. Making and receiving calls (inbound or outbound) with the specific intention of making an actual sale/transaction over the phone.
5. Marketing:
Initiate and implement outbound telemarketing activities from database, for brand awareness and brand consideration.
6. Campaigns:
Implementation of telemarketing campaigns, with the particular purpose of collecting data and information from specific target markets for adding to the database and for further business purposes.
7. Customer Satisfaction:
Creating and improving customer satisfaction through regular and periodic calls to existing customers. Ensuring that existing customers and prospects get a chance to offer feedback to the company, through the telemarketing Team.
8. Database Development:
To source data regularly for tele-calling and keeping the prospect pipelines healthy for the field sales team.
**Desired Profile:
- **
To be a part of our Sales team you should:
- Have very good communication skills & client handling skill.
- Build and promote strong, long-lasting customer relationships.
- Proficient in Hindi, Malayalam. And comfortable in English.
- Interpersonal communication skills.
- Working experience in Refrigeration/ HVAC/ Mfg/ engineering company will be an added advantage.
- Working experience on CRM will be an added advantage.
**Job Types**: Full-time, Contract
Contract length: 12 months
Pay: ₹12,000.00 - ₹17,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
**Language**:
- Telugu (required)
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